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Field Service Engineer Gas /Electric / Solid Fuel

Job LocationTaunton
EducationNot Mentioned
Salary£35,000 - £37,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Field Service Engineer (Gas /Electric / Solid Fuel)£35,000 - £37,000 + 24 days holiday + van + laptop + iPad + pensionSouth WestAre you a Field Service Engineer looking for a new and exciting challenge with a well-established companyDo you have experience of working with heating appliances or have experience servicing similar equipment in the fieldWould you like to work for an established and growing manufacturer that values its employees with a proven track record of developing and promoting new staff who are investing in Continuous improvement and driving innovationReporting directly to the Customer Services Manager, you will work closely with the Service team. Your primary responsibility will be the completion of warranty and annual service work for Gas, Electric and Solid Fuel heating appliances.The role will include diagnosing faults and repairing appliances in a timely and cost-effective manner.The role:

  • To be an ambassador for the company creating a professional and courteous approach when dealing with customers.
  • To ensure all service and warranty calls are carried out in a professional, timely and accurate manner, ensuring that the issues are properly and fully resolved during the first visit.
  • To correctly identify the reason for the reported issue and determine whether that issue falls within a company manufacturing fault or an installation/user fault, which will then be charged on site to the customer.
  • To up sell chargeable service work whilst on site and take payment using the supplied payment terminals
  • Ideally CCN1, CONGLP1, CPA1 and GASSAFE qualifications
The person:
  • Experience within the heating industry or servicing comparable equipment
  • Happy to travel and stay away during the week
The is a rare opportunity to join a business and make the role your own in an environment which encourages flexibility and experimentation.Field Service Engineer (Gas /Electric / Solid Fuel)£35,000 -£37,000 + 24 days holiday + van + laptop + iPad + pensionSouth WestAre you a Field Service Engineer looking for a new and exciting challenge with a well-established companyDo you have experience of working with heating appliances or have experience servicing similar equipment in the fieldWould you like to work for an established and growing manufacturer that values its employees with a proven track record of developing and promoting new staff who are investing in Continuous improvement and driving innovationReporting directly to the Customer Services Manager, you will work closely with the Service team. Your primary responsibility will be the completion of warranty and annual service work for Gas, Electric and Solid Fuel heating appliances. The role will include diagnosing faults and repairing appliances in a timely and cost-effective manner.The role:
  • To be an ambassador for the company creating a professional and courteous approach when dealing with customers.
  • To ensure all service and warranty calls are carried out in a professional, timely and accurate manner, ensuring that the issues are properly and fully resolved during the first visit.
  • To correctly identify the reason for the reported issue and determine whether that issue falls within a company manufacturing fault or an installation/user fault, which will then be charged on site to the customer.
  • To up sell chargeable service work whilst on site and take payment using the supplied payment terminals
  • Ideally CCN1, CONGLP1, CPA1 and GASSAFE qualifications
The person:
  • Experience within the heating industry or servicing comparable equipment
  • Happy to travel and stay away during the week
The is a rare opportunity to join a business and make the role your own in an environment which encourages flexibility and experimentation.Field Service Engineer, Heating Engineer, Gas Engineer, Heating Appliance EngineerBBBH10117If youre interested in this role, click apply now to forward an up-to-date copy of your CV.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found at our website.

Keyskills :
Field Service EngineerHeating EngineerGas EngineerHeating Appliance Engineer

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