Capital Programme Contract Manager

Job Description

Capital Programme Contract ManagerDeliver Housing Capital Programme contracts ensuring the objectives, targets and priorities of the Client are achieved whilst remaining compliant with statutory regulations. Provide high-quality Housing Capital Programme service expertise to assist in thedelivery of the Client’s aims, objectives and operational planning.AccountabilityDeliver Capital Programme contracts, including:

• • Understanding of customer need
• • Supporting customer self-serve
• • Spotting opportunities for further enabling and self-serve
• • Continuous improvement of processes and procedures
• • Understand when to consult with others, including specialists
• • Knowledge sharing
• • Manage more complex cases and projects
• • Develop tools, guidance notes and enable team to widen knowledge
• • Wider knowledge of several areas of the business
• • Building and presenting business intelligence
• • Finding solutions and proposing options
• • Experienced manager in one or more areas of focus
• • Promotes new ways of working
• • Supports planned and reactive projects
• • Likely to own most complex/impactful / risk cases
• • Credible with senior internal and external stakeholders
• • Trusted and highly autonomous

Person SpecificationQualification/Knowledge/Experience/SkillsEssential

• • Good general standard of education (minimum to GCSE standard or equivalent, including English and Mathematics)
• • Evidence of continuing development of professional and management skills, e.g. through training, qualification and/or experience.
• Desirable
• • Relevant professional qualification or experience.
• • Membership of a relevant professional body, e.g. CIOB.
• • Qualified to degree level or equivalent in a construction or related field.

KnowledgeEssential

• • Excellent communication skills both written and oral, with a good telephone manner
• • Good interpersonal skills.
• • Flexibility and ability to multi-task.
• • High level of accuracy and attention to detail.
• • Ability to work under pressure.
• • Problem solving & decision making.
• • Team player.
• • Persuasive and encouraging - adopting a coaching style to enable customers.
• • Ability to manage using objectives, targets, performance management, problem solving and project management.
• • Numerate and analytical with the ability to interpret, analyse and extract relevant information from complex reports and translate these so they are capable of being understood by a wider range of people.
• • Able to prepare and present reports on general and specific related matters to non-experts in a clear and comprehensible manner.
• • Ability to interpret key data and identify trends.
• Desirable
• • Able to demonstrate a strategic thinking capacity and be proactive in developing and implementing continuous improvement across the service.

ExperienceEssential

• • Competent in the use of Microsoft Office.
• • Principles of good customer service.
• • Values and promotes equality and diversity
• • Understand the principles of data protection.
• • Demonstrates a range of management skills- able to deploy resources and staff, manage change and respond flexibly.
• • Political sensitivity and commitment to public service ethos.
• • Organised, conscientious, energy, drive, confident and assertive.
• • Experience with working with elected members, or in a political environment.
• • Knowledge and understanding of Health & Safety legislation and requirements.

Desirable

• A demonstrable track record and consistent achievement at a professional level within an organisation of comparable scope and complexity.
• Able to demonstrate understanding, experience and knowledge of policy and activities within your area of expertise.
• Relevant local government experience and understanding of the whole local government sector and its current challenges.
• Facilitates organisational, individual, and personal learning and development.

Rate Of Pay£300-£325 per dayLocation: Taunton, Somerset, TA1 1HE

Keyskills :
Local AuthorityProgramme DeliveryDBSFire safety worksHousing Capital Programme contractsWater safety works