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Customer Agent

Oakley Recruitment
Job LocationTamworth
EducationNot Mentioned
Salary£20,500 - £22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Oakley Recruitment is working in partnership with an organisation based in Tamworth. This is an excellent opportunity to join an expanding team as a Customer Agent on a full-time basis.Summary You will be communicating with customers regarding the debt they are owed or owe.Duties & Responsibilities

  • Making calls to business customers to discuss outstanding debt
  • Collecting debt on behalf of organisations
  • Sending emails and correspondence
  • Building rapport
  • Updating a maintaining database
Skills and experience
  • Customer Service experience
  • Excellent communication and interpersonal skills
  • Ability to build rapport
  • Ability to speak to people about sensitive subjects
Package and benefits
  • £20,500 - £22,000 plus bonus of up to £6,000 per year
  • Full training provided
  • 37.5 hours per week, Monday -Thursday 9am-5:30pm, Friday 9am-5pm
  • Gifted birthday holiday day
  • Free parking
Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting OakleyRecruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI numberwill be required, as part of your interview process.

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