Infrastructure Engineer - Wintel

Job Description

Role: Infrastructure EngineerWintelGrade: SEOSalary: £38,654 - £42,991Location: Swansea (Hybrid working) - DVLA supports flexible working, and as an IT department we are currently working from home. We are working towards introducing a hybrid model, under which working arrangements will be driven by the requirementsof your role in agreement with your line manager. However, there will be a requirement for our Engineers to work on site as and when required.- Are you an Infrastructure Engineer with experience in Wintel and virtualised/hyperconverged platforms- Can you effectively support large scale IT services- If so, this role will provide the challenge you are looking for!WORKING FOR THE DVLA TEAMAt the Driver and Vehicle Licensing Agency (DVLA) our work matters. Were at the forefront of digital within government, providing new and improved services that are reliable, easy to use and offer value for money for our customers. With over 49 million driverrecords and over 40 million vehicle records, the opportunity to work at this scale is unrivalled across the region. Our services generate billions in revenue and make a difference to the lives of 9 out of 10 households in the UK.At DVLA, we encourage applications from everyone, particularly groups currently underrepresented in our workforce. We pride ourselves on the positive impact diversity has and promote inclusivity and equality of opportunity for all. We strive to ensure thatDVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have 6 staff network groups run by staff to support their colleagues: Freedom (LGBT), Ability (Disabilities),Gender Equality, Unity (Ethnicity), Mental Health Network and Carers Support Network.ABOUT THE JOBJob descriptionAcross our Information Technology Services (ITS) Directorate we design, develop, implement and support a multitude of services, managed both on and off premise, that reach every household in the UK and our infrastructure teams help deliver complex digital solutionsto millions of users.As an Agency we operate both legacy applications on older systems, as well as utilising modern technologies like cloud and serverless solutions, but whilst we migrate onto new technologies it is important that we maintain the stability and security of our existingsystems.ResponsibilitiesInclude but not limited to:

• Take ownership for complex infrastructure issues, engaged and co-ordinated across multiple infrastructure areas until resolution achieved
• Build, support, administer and maintain Microsoft Windows Server infrastructure up to and including Windows 2019
• Leads technical implementation of small and medium infrastructure change, adhering to due process and providing appropriate documentation
• Contributes into large infrastructure change and technical designs, including identifying risks, benefits, service improvements and enhancements
• Works within a technical framework in order to meet customer requirements

ABOUT YOUYou will already be an experienced infrastructure specialist with comprehensive knowledge of Windows Server infrastructure, VMware ESXi (6.n.n/7.n.n) and Exchange 2013. You will be comfortable reacting to issues as they arise and problem solving to find thebest solutions. Additionally, you will be proficient in planning and prioritising your workload as we migrate or decommission older technologies and operating systems.During a standard working week you will be expected to work on a rota basis to ensure that the team can provide cover between 07:00-17:00 Monday to Friday (excluding public holidays). There is also an opportunity to be available on a rota basis to cover/undertakeout of hours activities and provide on call cover to support delivery of the service (17:0007:00 Monday to Friday, 24/7 on weekends and on public holidays) for which an extra allowance of £4,000 will be paid.Specific Technical Skills & Experience

• Enterprise class Backup (TSM, Spectrum Protect)
• High Availability Clustering Technology (Veritas HA, Microsoft Cluster Services, LifeKeeper)
• Hyper Converged Infrastructure - Nutanix (Acropolis, Prism, Calm, AHV, Flow, Beam, Era, Carbon, Frame)
• Microsoft Services (Active Directory, DNS/DHCP, Firewall, Group Policy, Key Management, Certificate Management, Terminal Services)
• Microsoft Exchange (2007, 2013)
• Microsoft Windows Server Operating Systems (2000, 2003, 2008, 2012, 2016, 2019)
• Server Virtualisation (VMware vSphere ESXi 4.1, 5.1, 6.0, 6.5, 6.7 - Microsoft Hyper-V)
• Enterprise class Antivirus products (McAfee ePO)
• Microsoft PowerShell scripting
• Microsoft WSUS and patch deployment
• Secure File Transfer Protocol (ProAtria, Cerberus)
• Managing Third Party Vendor Relationships
• Microsoft SQL server
• Microsoft Azure
• Microsoft Office suite
• Microsoft SCCM

Technical skillsYou will be assessed against these technical skills during the selection process:

• SFIA Framework - IT Infrastructure (ITOP) - Level 4
• SFIA Framework - Requirements Definition and Management (REQM) - Level 4
• SFIA Framework - Technical Specialism (TECH) - Level 5
• Build, support, administer and maintain Microsoft Windows Server infrastructure - specify applications/versions
• Build, support, administer and maintain VMware ESXi infrastructure - specify versions
• Build, support, administer and maintain Microsoft Exchange infrastructure - specify technologies/versions
• Build, support, administer and maintain Windows clustering infrastructure - specify technologies/versions
• Taken ownership for complex infrastructure issues, engaged and co-ordinated across multiple infrastructure areas until resolution achieved

If this role sounds of interest to...