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Branch Administrator - Swansea

Abacare Group
Job LocationSwansea
EducationNot Mentioned
Salary18,972 - 19,768 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Branch Administrator - SwanseaSalary:£19,768A fantastic opportunity has arisen for an efficient, organised and experienced full-time Branch Administrator to join a highly reputable, established and rapidly expanding Domiciliary Care Business, Abacare in Swansea.The main duties of the role will be:

  • Supporting recruitment and dealing with recruitment admin
  • Ensure all service user calls are reported in a timely manner
  • Identification of any late and or potentially missed service user calls
  • Maintain the database of service users who do not have a telephone or those who decline to allow Carers to use their telephone and the reason why they have decline to allow the use of the telephone
  • Bring to the attention of Care Coordinators, Care Team Manager and Service Manager Carers who do not follow the protocol of confirming the start and finish of a call.
  • Provide the Service Manager with reports as required
  • Set up new Carers on the ECM system including issuingPIN numbers
  • Participates in team meetings
  • Undertakes training as required
  • Promotes, respects and upholds the dignity of service users at all times
  • Participates in and actively supports activities that promotes the dignity of service users, their families and Carers
  • Provide general administration support to the Branch Office
  • Be responsible for their own health and safety and ensuring a safe working environment for colleagues
  • Undertakes any other duties in line with the objectives of the post.
This isa full-timeposition, with a fantastic company who promote within and encourage their staff to reach their full potential. Continuous training and support will be provided, and you will have a fantastic Senior Management Team to work alongside togrow the business and support your own career development.Abacare is an Equal Opportunities Employer and part of the City and County Healthcare Group.

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