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| Job Location | Sutton-in-Ashfield |
| Education | Not Mentioned |
| Salary | 14.34 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary , full-time 3 months initially |
IT Support Engineer - Immediately Required Duration: 3 months initiallyLocation: MansfieldHours: Full time; Mon - FriPay Rate: £14.34/hr via UmbrellaAn exciting opportunity has arisen for a 1st Line Engineer to assist a public sector organisation in the support of their IT services. The post-holder will be depended upon to resolve or escalate all reported technical issues, and to work as part of a teamin supporting users.The successful candidate will be responsible for:- Installation of approved software- Troubleshooting hardware; Laptops, PCs, standalone printers- Resolving issues with network printers- Ensuring IT issues are resolved within applicable IT SLA tolerances- User account management with Active Directory; creating accounts, adjusting permissions, resetting passwords- Assisting the department with BAU reprographics- Triaging and resolving complex IT situations and issues, escalating when necessary- Resolve IT User issues over telephone, email, or face-to-faceThe successful candidate will have:- Strong communications skills to relay technical information to non-technical persons- Working knowledge of Windows 7, Windows 8, and Windows 10 operating systems, MS Office365, and other associated accessories- Prior experience is preferredVenn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Keyskills :
Active DirectoryApplicationsSlaTroubleshooting1st Line