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IT Support Manager - Cloud, Helpdesk, Jira

Applause IT
Job LocationSutton Coldfield
EducationNot Mentioned
Salary£40,000 - £60,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

IT Support Manager - Cloud, Helpdesk, JiraSutton Coldfield (Hybrid) - £40,000 - £60,000 + Benefits!Applause IT are looking for an IT Support Manager work a large-scale distribution business situated in Sutton Coldfield. Reporting into the IT Director you will be responsible for supporting and leading the team overseeing the internal andcloud hosted infrastructure.The successful IT Support Manager will have experience and knowledge of the following:

  • 5 years experience in an IT Support or Software Support role, with at least 2 years working in a customer-facing Help Desk environment supporting the use of software (this can be supporting internal customers).
  • Experience managing or supervising others.
  • Experience of Cloud administration using AWS, Azure or GCP.
  • Experience managing or supervising in a Help Desk or Support environment, logging issues in a ticketing system (e.g. Jira), prioritising and categorising tickets and reporting on trends.
  • VMWare virtualisation experience
  • Network fundamentals including network security
There are ample opportunities for personal development and career progression within the business. Moreover, you will regularly receive training and opportunities to further your skill set.If you are interested in finding out more then click APPLY NOWIT Support Manager - Cloud, Helpdesk, JiraSutton Coldfield (Hybrid) - £40,000 - £60,000 + Benefits!

Keyskills :
GCPManagerSupportAWS

APPLY NOW

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