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Job Location | Surbiton |
Education | Not Mentioned |
Salary | £40,000 - £45,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Are you a customer focused Helpdesk manager or I.T manager with previous experience in managing teams that have delivered an exceptional service to their customersYou will be responsible for training, supporting, developing and leading a bright and capable team, whilst also prioritising managing escalations and building strong relationships with Key Accounts, focusing on providing excellent communication and technicalsupport to all customers whilst meeting and exceeding set SLAs.To be successful as a Helpdesk manager you should have excellent interpersonal and conflict management skills. Ensuring that clients continuously receive a professional and efficient service.Job Title: Service Desk ManagerRole Type: Permanent - Full timeLocation: Surbiton - Office based - Opportunity for Hybrid work after probation.Salary: £40k - 45k per annumHours: Monday - Friday 40 hours per weekService Desk Manager Responsibilities: