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Job Location | Surbiton |
Education | Not Mentioned |
Salary | £35,000 - £42,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
IT Support Engineer – Surbiton, SurreyA highly successful and rapidly growing global business are looking for an IT Support Engineer with2 nd Line Support experience to join their IT team. This is a fantastic opportunity to join a great business that really prides itself on supporting anddeveloping their employees; onsite gym is provided as well as free breakfast and lunch plus other great benefits. Hybrid working is offered - 4 days per week in the office and 1 day per week at home.This IT Support Engineer role is a "hands on “ IT position where support is often provided face to face, over Teams or on the phone. It would suit a personable, friendly, customer focused IT Support Engineer, IT Support Analyst, 2nd Line Engineer, DesktopSupport Engineer. As well as BAU support, there will also be interesting project work to be involved in.Key responsibilities include:Provide telephone and email support for internal usersSoftware installation, desktop imaging, software inventory and monitoringConfiguration and installation of physical and virtual serversAdministration and configuration of Cisco Networking devices. (Switches / Firewalls)Backup administrationEnsure that all problems are accurately logged within Helpdesk system, resolved promptly and efficiently or escalated where appropriateAssist with projects of all sizes including technology infrastructure and software projectsOverall management and responsibility for the efficient handling of support requestsThe ability to conduct and participate in meetings / system demonstrationsSkills required:Professional manner with excellent communication skillsWindows 10Active DirectoryMicrosoft 365Desirable Experience:AzureNetworking (DNS, DHCP, TCP/IP)VMware/Hyper-VRemote Access toolsThe salary on offer for this role is up to £42,000 plus benefits including:Free onsite gymFree breakfast and lunches for allCycle to work schemeContinued professional developmentPrivate healthcare and pension22 days holiday per year which increases with length of serviceA friendly fun and very exciting environment enhanced with regular company-funded social events such and seasonal parties