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| Job Location | Surbiton |
| Education | Not Mentioned |
| Salary | 20,000 - 24,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
HYBRID WORKING.Our client are a Global clothing brand looking for a highly motivated Customer Service Administrator to join their team. The company launched 18 months ago and it is growing at an unbelievable rate they now require someone to help then keep their customersinformed and happy!This is a Hybrid role, usually 3-4 days at home and 1-2 in the office.A great opportunity to work with a great brand in a fun and exciting company.A CustomerServiceAdministrators primary goal is to resolve all customer queries and ensure that customers are satisfied with the companys service & products.Your main duties and responsibilities include:Replying to customers in a timely manor.Resolving customer complaints,responding to email requests and maintaining customer service records. There are also other administrator duties including things like booking in stock with their Fullfilment centre. You will be working closely with the SocialMedia manager and helping them with administrative tasks.Skills and experience required:Outstanding Customer Services skills, Solid administration skillsResilient,positive,numerate and detail orientedOrganised, able to prioritise workload in a fast paced environment, Excellent verbal and written communication skills1-2 years experience within telephone based Customer Services environmentDuties:
Keyskills :
AdministrativeCustomer ServiceOffice AdministratorZendesk