SAP Lead Service Engineer

Job Description

Job Profile SummaryWant to be part of a dynamic and energised team that has recently completed one of the worlds largest SAP migrations to Cloud and now set for the next challenge, to perform as we transform by completing our future SAP Landscape evolutionThis role suits someone with a wealth of experience in Service Delivery type roles working on complex software and service contracts with an eye for detail and a passion for driving efficiency, sustainability, optimisation and innovation!Job AdvertRole Responsibilities:

• Manage and support SAP software and services contracts, including ensuring compliance with contract terms and providing assurance on software audit activities and being a focal point for new demand across bp. You will work with key partners to ensure thatthese agreements continue to provide value to bp, eliminating software shelf-ware and relevant initiatives to reframe contractual agreements in line with the bp S/4 transformation journey.
• Lead our SAP Cloud next generation delivery roadmap with our team of dedicate SAP experts
• Continually improve the productivity of SAP platforms with a Service design focus championing the adoption of modern and efficient ways of working and tooling to make bps SAP platform delivery best in class reliability.
• Refine bps SAP software development methodologies to enable accelerated delivery of change whilst demonstrating compliance to digital security and audit compliance requirements by design.
• Represent the SAP applications portfolio in relevant compliance and audit executive governance and take ownership of relevant initiatives and product features.
• Support management of budgets and financials within the SAP Platform Services
• Build DevOps/SRE (As applicable) maturity and increase security, reliably and velocity of delivery.
• Mentor other team members. Provide the conduit and linkages across the organization fostering the right conversations between the business, service owners and platforms teams. responding to technical support calls from end users of computers and softwareapplications

About You:

• People Management skills
• Financial Management
• Experienced in scaled Service Delivery Roles with ability to handle software vendors or outsources service providers alongside internal teams
• Demonstrable Knowledge in the application of modern Service Delivery methods - Site Reliability Engineering to traditional ITIL, and understanding of Product Based delivery
• Strong Communications skills and a high EQ with the ability to operate across complex business environments and partners up to senior executive level
• Documentation and knowledge sharing
• Metrics definition and Instrumentation
• Risk Management
• Strong ability to build and operate services/applications at scale with automation to maintain high levels of availability
• Configuration management and release (documentation, software and service assets)
• Agile Core Practices
• Uses a blend of formal and informal coaching to build the capability of the team
• Able to collaborate with teams internally and externally
• Strong mentoring skills
• Comfortable leading technical interviews

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disabilitystatus. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Pleasecontact us to request accommodation.Entity Innovation & EngineeringJob Family Group IT&S GroupRelocation available NoTravel required NoTime Type Full timeCountry United KingdomAbout BP INNOVATION & ENGINEERINGJoin us in creating, growing, and delivering innovation at pace, enabling us to thrive while transitioning to a net zero world. All without compromising our operational risk management.Working with us, you can do this by: deploying our integrated capability and standards in service of our net zero and safety ambitions driving our digital transformation and pioneering new business models collaborating to deliver competitive customer-focused energy solutions originating, scaling and commercialising innovative ideas, and creating ground-breaking new businesses from them protecting us by assuring management of our greatest physical and digital risksBecause together we are: Originators, builders, guardians and disruptors Engineers, technologists, scientists and entrepreneurs Empathetic, curious, creative and inclusiveLegal disclaimer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic background, neurodiversity/neurocognitivefunctioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefitsand privileges of employment. Please contact us to request accommodations.