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Job Location | Stretford, Manchester |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Role: Service AdvisorLocation: Stretford, Greater ManchesterSalary: £27,000 OTE (Depending on experience and Certification/Accreditation)Richard Abson Group are looking for an experienced Service Advisor to join a Prestige car dealership in the Stretford/Trafford area.Your role as a Service Advisor within the dealership is to provide a high level of customer service, projecting a quality image of the brand and company and ensuring you exceed all customer expectations. Advise the customer on additional parts and services, meeting the customers’ requirements.As a Service Advisor you’ll have experience in a similar role. Your role will be to maximise service sales and profitability within the busy service department, improving upon existing business and increasing the service plans currently being sold and to provide the best customer experience possible to keep the dealerships high CSI score up!Daily duties will include:-Welcoming and booking in daily service customersDealing with all manner of customer queries and requestsProduction of a detailed job card for the Service Technician to followFollowing up and providing progress updates to customers throughout the working dayThe explanation and selling of additional work to customersSelling of Extended Warranties and Service Plans.Continual database cleansing.General administrationIf this role appeals to you then please APPLY NOW or contact Gemma Clemson at Richard Abson Group. Required skills
Keyskills :
Customer Experience Customer Service Queries Sales Selling