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Job Location | Stoke Gifford |
Education | Not Mentioned |
Salary | 10.19 - 13.11 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , part-time |
About The RoleEver wanted to play your part in an exciting service that really makes a difference to everyones lives As a key member of our 111 team in Bristol youll be doing just that.As the largest independent provider of NHS services, Practice Plus Group is delivering a new model of Integrated Urgent Care that reduces pressures on services and staff. By bringing together NHS 111 call centres, clinical assessment and other urgent care services, we enable patients to access the right care, when they need it. Its betterfor everyone.This is your chance to train to be a Health Advisor in our 111 call centre, handling calls from members of the public. Youll learn how to use a state-of-the-art triage tool called NHS Pathways to assess patients over the phone and direct them to the most appropriate care. Although these are not emergency calls, youll also need to be prepared to deal with emotional, distressing or life-threatening scenarios and to arrangefor 999 services if required.The extensive training equips you with valuable skills and includes assessments. You can choose from two training options: full-time Monday-Friday (9am-5pm) for four weeks; or part-time Tues, Weds, Thurs (6pm-10pm) and Sat-Sun (9am-5pm) for five weeks. You must attend every training day. This is followed by a further eight weeks support before you are signedoff to work on your own.We know how important having a work/life balance is and we aim to accommodate everyone`s needs. We therefore can offer day shifts, evening shifts or weekend shifts to work around your other commitments, and we now have new shift patterns for this position, providing you with the opportunity to work just a couple of weekends each month alongside midweek shifts.Upcoming training courses:Full-time 1st August; 8th AugustPart-time 13th AugustOnce youve completed your training, you can join the team full or part-time on a variety of shift patterns to suit your lifestyle. However, please note that this is a 24/7, 365-days-a-year service and is particularly busy at weekends and weekday eveningsso you should expect to work at these times, plus some bank holidays, which may include Christmas.About The CandidateWhat you will need: