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Sales Advisor, Stockton

TUI
Job LocationStockton-on-Tees
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

As a Sales Advisor you will be taking inbound sales calls generated from our retail and TUI websites. You will put our customers at the heart of our business and constantly go the extra smile by creating unforgettable holidays that make us famous for serviceand create customers for life.Due to the COVID-19 pandemic our ways of working are a bit different just now with most of our colleagues working from home. Many colleagues worked from home at least a couple of days a week before the current situation, as looking after our colleagueswelfare is important to us. Its very likely this role will begin with you being based at home, there will be lots of opportunities to connect with your colleagues via technology, however, you must be prepared to work onsite when required.ABOUT THE JOB

  • Using your knowledge and experience, you will provide a professional and personalised service promoting sales and outstanding customer service.
  • You will understand our customers and use your sales techniques to recommend the perfect holidays, creating sales and revenue while booking the perfect holidays for our customers.
  • You will use your personality and drive to meet and where possible exceed set targets whilst ensuring excellent customer satisfaction.
  • You will inspire, respect and support your colleagues helping to create a great place to work and a team culture
ABOUTYOU
  • A customer driven and positive individual with a passion for delivering sales and service
  • Confident and fun personality with a strong commitment to achieve targets and overcome challenges
  • Travel sales & service background essential
  • Always displays positive behaviours, proactively looking for ways to improve your knowledge to exceed targets
  • Strong communication skills, both verbal and written
  • Flexible to work shifts across our 7day operation, in line with customer demand
  • Willing to adapt to regular business change and new technology
  • Good mathematical ability
ABOUT THE OFFER
  • Fantastic holiday benefits including discounts, special offers and the ability to purchase additional TUI time off
  • Health and Wellbeing support in five key areasFinancial, Health, Social, Community and Career
  • Excellent rates with foreign exchange and discounts with retailers
  • Discovery daytime to spend working at a local charity or community
  • Pension scheme and life assurance
TUI is the UKs largest tour operator, our key brands include TUI, First Choice, Marella Cruises and Crystal Ski Holidays. Our airline is the countrys third largest with 62 aircraft operating to over 88 destinations in 30 countries. We have a team of morethan 10,000 employees serving over 6million customers each year. Were on a journey towards a more digital, connected and integrated future. But we havent arrived there yet. We believe that differences drive innovation and were encouraging an environmentwhere diverse talent thrives and its our unique colleagues that will shape the future of travel.If you want to know more about why TUI Group is the worlds leading tourism group, and our continuing work in the diversity & inclusion space, simply visit careers.tuigroup.com.

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