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MDM Technician

NHS Professionals
Job LocationStockton-on-Tees
EducationNot Mentioned
Salary£19.10 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Job Title: MDM TechnicianLocation: Hartlepool and/or North TeesTrust: North Tees & Hartlepool NHS Foundation TrustHours: 37.5 hours per weekJOB DESCRIPTION:SUMMARY:The MDM Technician (Mobile Device Management Technician) is a key member of the Service and Deskside team. The role is responsible for the management and delivery of operational services ensuring the mobile device function is deliveredin accordance with Service Level Agreements whilst maintaining high levels of system availability and customer satisfaction. The Mobile device functions include:

  • Management of Android & IOS devices.
  • Mobile device deployment & maintenance.
  • Mobile security and monitoring mobile devices.
RESPONSIBILITES:
  • Responsible for providing technical support, security, maintenance, deployment and management of mobile devices across the Trust.
  • Resolving challenging and complex issues that have been raised through the Digital Service desk.
  • Monitor outstanding incidents and service requests against Service Level Agreements (SLAs), prioritizing workload effectively.
  • Supporting mobile devices and associated MDM platforms across the Trust.
REQUIRED EXPERIENCE:
  • Mobile Device Management qualification or equivalent experience.
  • Experience of utilizing MDM software, and its implementation within a corporate environment.
  • In depth knowledge of MDM tools and their correct usage.
  • Experience with MDM: Workspace ONE, Active Directory, and Mobile Devices migrations is highly desirable.
This role may require you to show evidence of education to Degree level or at least 2 years relevant experience. Who are NHS Professionals We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and controlto our members.As an equal opportunities organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity,religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.Apply TodayBy joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear fromus within 21 days after submitting your application, please assume you have not been successful on this occasion. NHS Professionals manage your data, please see our Privacy Notice on our website.

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