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IT Support Engineer

Job LocationStockton-on-Tees
EducationNot Mentioned
Salary23,000 - 25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

Our client is looking for a 1st / 2nd line Support Engineer to join our team in Stockton-on-Tees. This role will be hybrid/remote with some visits to their Stockton office.What will you be doingYou will be part of a small team reporting directly to the Head of Technology and will be the first point of contact for all IT support issues via our IT service desk, over the phone, and in person. You will also work with their Linux Systems Administratorto monitor their services and servers and will assist in troubleshooting any issues that arise. You may be required to work outside of normal business hours on occasion, and you may be required to lift and carry equipment weighing up to 20 kilogrammes.If youre looking to also obtain experience in Systems Administration, this might be right for you.Desirable Requirements - at least some of :-

  • A passion for IT and providing top quality support.
  • Strong hardware, software, and telephony troubleshooting abilities, both in person and remotely.
  • On-Prem & Azure AD, DNS, DHCP and Group Policy
  • MS365 Suite (including Teams, SharePoint & OneDrive)
  • Networking Fundamentals (WAN/LAN/VLAN/DNS/DHCP)
  • Antivirus and Backups - Management and troubleshooting
  • Linux CLI knowledge (CentOS)
  • Virtualisation experience
  • Scripting (PowerShell, BASH)
  • Knowledge of Information Security & Compliance. (ISO:27001, PCI DSS)
  • Networking administration (Meraki, Cisco, Fortinet)
  • Amazon Web Services (AWS)
  • Knowledge of LAMP Stack
What they can offer you
  • Annual Bonus scheme after 6 month probation.
  • Remote Working with the occasional days in the office.
  • PC or Laptop Provided with 2 Monitors
  • Unlimited Access to Udemy Business and time for development
  • Perkbox - discounts on gyms, restaurants, airport lounges.
  • 20 days holiday + all bank holidays. (Rising to 25 days)
  • Company events and parties
  • Free On-site parking.
  • Pension Scheme.
Full-time role, Permanent, Monday to Friday

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