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| Job Location | Stockton-on-Tees |
| Education | Not Mentioned |
| Salary | £22,000 - £25,000 per annum, inc benefits |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Reed in Teesside are currently recruiting for Stockton based client who are looking for a permanent, full-time office based Customer Service Advisor to join their business through an exciting period of growth.#Benefits:• Salary £22,000 to £25,000 depending on experience• 25 days A/L plus BH• Free onsite parking• Pension• Enhanced maternity leave• Sabbatical• Private healthcare insuranceYou will be joining a team of four and my client are looking for someone who is highly organised and efficient, someone who has high levels of attention to detail and who can deliver excellent customer service to their customers. The successful candidatewill be responsible for processing orders, ensuring customer needs and queries are taken care in a timely manner.#Reporting into the Purchasing and Operations Manager, you will be an excellent communicator who can liaise effectively with internal and external departments, ensuring a maintained working relationship with suppliers at all times.Duties include:• Manage the customer service email inbox and respond to all emails in a timely manner.• Processing customer orders.• Data on the CRM is kept up to date and accurate.• Dealing with all customer service queries and complaints and any issues.• Obtaining feedback from customers and finding ways to improve the service and process.• Meeting daily KPI’s.• Liaising with various departments including purchasing and sales department to complete orders and any issues involved.• Purchase order input on to the system.• Dealing with the minimum and maximum stock levels and placing orders based on stock levels.• Discussing any supplier issues with relevant teams.• Effective relationship management across all suppliers.This is a fantastic opportunity for someone who has 1+ years’ experience within a customer service capacity who is looking for a career and development.My client can put you through paid education to further yourself both inside and outside of work!If this is for you then what are you waiting for APPLY today! Interviews next week!