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Job Location | Stockport |
Education | Not Mentioned |
Salary | £19,500 - £20,000 per annum, inc benefits |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Healthcare Helpdesk Advisor - Inbound Customer ServiceLocation: StockportStart Date: 18th June 2021Salary: £19,500 + monthly bonuses and fantastic benefits packageIts time for you to join an organisation awarded for the last 8 years running as being the Best Private Medical Insurance ProviderYoure not going to find a better opportunity than this and I can back this up with genuine stats to prove it… with a 5* defaqto expert rating, a 4.5 on Trustpilot, and a household name everybody recognises youll be part of a vibrant, successful organisation looking for superstars to be part of continued growth and success.All we require from you is experience within a customer service and contact centre background. Someone who takes pride in their work and wants to be part of a business where youll make people healthier, enhancing and protecting customers lives. What is more important than thisYoull be dedicated within the inbound service team dealing with general customer enquiries, responding to incoming emails, and helping with anything an existing customer may need in regards to their policy. You will be required to provide advice and support on technical issues, whilst keeping customers motivated in using the perks offered on the rewards scheme. You will need to ensure you hit productivity targets on an individual and team basis.Speaking to vulnerable customers going through a difficult period of health is a daily occurrence within this role, so if you feel motivated by making a genuine difference to peoples lives then this is a perfect fit for you!What will you get in return
Keyskills :
Account Management Contact Centre Customer Service Customer Suppt Health Insurance Healthcare Helpdesk Insurance Life Insurance Relationship Management Administration Inbound Service Sect