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Job Location | Stockport |
Education | Not Mentioned |
Salary | £31,000 - £35,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Vacancy - Customer Experience Manager Our client, one of the best employers in the North West, are looking to recruit an experienced Customer Experience ManagerThis role is basically the Assistant Service Manager and theres HUGE potential of progressing into the Service Manager role permanently.Would suit a Senior Service Advisor who is driven to progress their career.Your key role will be to oversee the 7 service advisors, and everything front of house, maximising profitability through reviewing retail and warranty labour hours sold. In addition to thisYou will assist the service advisors as and when required, effectively deal with any customer issues and complaints.Regularly review processes for improvement and monitor and working to monthly, quarterly and annual targets.Also assist with the Service Manager with his day to day dutiesThe main responsibilities will include: