Customer Service Administrator

Job Description

Customer Service AdministratorAlma Personnel have partnered with their Burton based client to recruit for a Customer Service Administrator on a full-time basis.This role is expected to last 12 months and will be based in their office in Burton.Main duties of the Customer Service Administrator include:

• Handle customer enquiries via telephone and email, acting as the first point of contact
• Process customer orders
• Resolve complaints
• Arrange hire of equipment and ensure relevant paperwork is completed
• Process returns through internal system
• General administration duties including filing, scanning, and monitoring post

The ideal candidate for the Customer Service Administrator role will:

• Have come from a Customer Service background
• Be a confident and clear communicator
• Have excellent IT skills including Microsoft Office
• Be able to work well within a team environment as well as on own initiative

This is a full-time role working Monday to Friday in the office.If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.Required skills

• Customer Complaints
• Customer Service
• General Administration
• Microsoft Office
• Order Processing