Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Complaints Handler

Mission 4 Recruitment Ltd
Job LocationStanstead Abbotts
EducationNot Mentioned
Salary£20,000 - £22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Our client near Ware is looking for an experienced Complaints Handler to join their team.The hours for this role are Monday to Friday, 9 am to 5 pm. There may be some flexibility required, and possible home working, in the short term to allow for social distancing measures.Complaints Handler duties:

  • Managing customers enquiries and their accounts
  • Managing complaints, and mediating between parties
  • Building relationships with customers to ensure that they feel valued and recognised
  • Incoming calls, and general customer service
  • Support existing customers to ensure they are able to fully utilise the service offered
    • Your experience:
  • Complaint handling experience is key to this role, and you will have at least 1 years’ experience of this
  • Customer service in a business to business environment ideally
  • Experience of a busy and bustling customer service environment
    • Your skills:
  • Confident on the phone with strong negotiating skills
  • Empathetic
  • Customer focused at all times
  • Well organised and tenacious
  • Good attention to detail
  • Excellent communicator
    • The salary for this role is £20,000, and we are looking for someone to start as soon as possible.What happens next:In the first instance, please apply through this advertisement to Mission 4 Recruitment. We are working with our client to find the best candidates on the market. Successful applicants will be called by the Consultant working on the position within the next few days.First interviews with the Hiring Manager will be held as quickly as possible as this position is available now. We understand that you may have notice to give so we want to get the ball rolling as quickly as we can. There will be a second interview.Please note that wherever possible we will use telephone and video calls during this time, and will only arrange face to face meetings with us or our clients when it is necessary to do so. If you have any concerns, or have any questions, please do get in touch and we will be happy to discuss those with you.We look forward to hearing from you.Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancyOnly candidates who are shortlisted will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful.However, we will keep your details on our database, and will contact you when other suitable positions come in.Our privacy policy and details of how we use your data are available on our website Required skills
  • Complaint Investigations
  • Customer Complaints
  • Customer Service
  • Building Relationships
  • Complaint Management

    • Keyskills :
    Complaint Investigations Customer Complaints Customer Service Building Relationships Complaint Management

    APPLY NOW

    Complaints Handler Related Jobs

    © 2019 Naukrijobs All Rights Reserved