Care Manager

Job Description

The role of the Care Manager is to ensure Jewish Care provides a person centred service to all of our residents, building relationships with them, their families and the local community. Enabling every individual to remain independent andhave choices which meet their personal needs. The Care Manager is accountable for making sure that the service provided is delivered in line with all current legislation and policies and that all staff are trained and supported to deliver to the Jewish Carestandard.This role is a full-time position over 39hours per week worked on a rota basis which may include some weekends.Principal Accountabilities / Responsibilities

• To encourage service users to maintain their independence by understanding their needs and limitations, enabling the service to create oppportunities to express these fully.
• To participate in the care planning process for service users to ensure their needs are fully understood, agreed, documented and delivered to the agreed standard.
• To facilitiate and lead activities where required, working with colleagues to assist in the provision of an environment which is motivating and stimulating for all service users and which refelcts their Jewish identity and cultural needs.
• To lead an effective and motivated team that provides excellent person-centred care and are focused on building amd maintaining relationships to all service users and ensuring Jewish Care continues to promote meaningful lives.
• Manage the residential care worker team within the home through reflective practice and regular supervision and performance reviews so that all care staff is fully supported to be effective in their jobs.
• To promote and maintain good channels of communcation amongst the team and between service users, family members, volunteers and staff.
• To oversee the effective management of the unit including the rota, handover process, medication management, doctors rounds, end of life care and communication with families.
• To audit the unit to ensure the service is being delivered to Jewish Care standards and in line with all policies and procedures.
• To maintain standards of practice to meet CQC requirements and legislative directives.
• To deputise for the registered manager in their absence.
• To maintain good links with Jewish Cares support services.
• To actively promote and demonstrate Jewish Care values.

Qualifications, Experience & Desirable SkillsQualifications

• NVQ or QCF Level 4 or 5 (Desirable)
• RGN or RMN registered with NMC (Desirable, not essential)
• Leadership in Dementia Care Qualification (Desirable)

Experience

• Previous experience working with older people and leading a team in a care home environment (Essential)
• Proven experience of being responsble for the day to day management of a care home environment (Essential)
• Experience of security and building management (Desirable)
• Experience of administrating medicine (Essential)
• Experience of dealing with emergency care (Essential)
• Experience of working with people living with dementia (Essential)

Skills & Knowledge

• Ability to prioritise and manage own workload to meet deadlines

• Thrive working under pressure
• Ability to step up and deputise for manager if necessary
• Excellent verbal and written communication skills
• Excellent interpersonal skills and the ability to build strong relationships
• Ability to manage conflict and challenging situations to a positive outcome
• Excellent customer service skills
• Demonstratable confidence in managing and developing people
• Ability to build credible, supportive trusting relationships in a multi-cultural environment
• Can work independently and within a team
• IT Literate

In line with government guidance, we will be asking all candidates to confirm if they have been vaccinated against COVID-19We are a team of many different backgrounds and culturesJewish Care is the leading health and social care charity serving the Jewish community in the UK. Though our clients are all of a similar religious tradition, our staff represent diverse cultures and faiths. Why youll love working with us No matter how young or old you are, if you want to make a real difference in peoples lives, well reward you for your hard work and dedication. On top of providing some of the most competitive pay rates in the care industry, we offer excellent benefits,including:

• 4% employer pension contribution
• Employee referral bonus scheme
• Excellent training opportunities
• Free meals
• Wellbeing & staff recognition initiatives

About us Jewish Care is a communal organisation touching the lives of over 10,000 people every week. We aim to make a positive impact on the lives of Jewish people by enhancing wellbeing and inspiring them to stay connected to their community. We provide a varietyof health and social care services to meet the communitys physical, social and emotional needs, including older people, those with mental health needs, Holocaust survivors, people living with dementia and people with disabilities.We employee 1,100 staff and 3,000 volunteers from multicultural backgrounds who work together to enrich vulnerable peoples lives in a positive and caring way. Throughout the Covid-19 pandemic we are proud of how our staff have responded and the agilitythey have shown to ensure we continue to meet changing requirements.Please be aware that this vacancy will close once a sufficient number of candidates have been identified.