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Credit Control Manager

Kasmir Associates
Job LocationStamford Hill, London
EducationNot Mentioned
Salary£28,000 - £32,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Our client is an Ofcom registered and expanding Telecomms company, with three retail branches in the UK, servicing our customers UK and international travel needs. The business has trade agreements with all the major UK networks and carriers across a full range of products and services. At our client they have worked hard to build their product and service portfolio to ensure they are able to cater to their clients individual and business Telecom requirements. This role is based in Head Office.As the Credit Control Manager, you will be responsible for the entire credit control process which includes:

  • Ensuring efficient and appropriate credit control and management controls are in place
  • Managing the credit control process for multiple brands with different criteria
  • Identifying improvements within the debt collection process
  • Posting and allocating customer payments, processing credit card payments, and issuing manual credits
  • Managing the monthly direct debit collections as well as the direct debit bounces
  • Producing client statements, sending reminders, and following the credit control process progressing to LBA
  • Contacting clients by telephone, email and post
  • Dealing with credit control calls and correspondence
  • Managing more difficult accounts with a hands-on approach, and achieving settlements and ongoingadherence to contractual terms by setting up negotiation processes to deal with disputes
  • Managing write-offs, bad debt provisions, and setting up of payment plans.
  • Monthly credit control reporting, ensuring the risk of bad debt is minimised
  • Reviewing and reporting on aged debtors
  • Providing monthly reports to senior management on the current status of ledger
  • Managing ad hoc credit control and AR related information requests
  • Implementing and managing a credit checking process
  • Complete responsibility and accountability for all credit control and AR matters
    • Required Skills and Abilities:
  • At least 2 years previous experience of end to end credit control and accounts receivable processes
  • Experience and understanding of legal procedures
  • Strong written and verbal communication skills especially during difficult customer negotiations
  • Ability to work under pressure
  • Ability to multi task and prioritise workload
  • Able to work independently and pro actively in an efficient manner
  • Uphold confidentiality and private matters
  • Excellent IT skills, specifically Microsoft, Excel, Outlook and Word
    • Required skills
  • Accounts Receivable
  • Collections
  • Credit Control
  • Financial Reporting
  • Telecommunications

    • Keyskills :
    Accounts Receivable Collections Credit Control Financial Repting Telecommunications

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