Billing and Support Administrator Telecommunications £20K Stoke Newington Easy Apply

Job Location	Stamford Hill, London
Education	Not Mentioned
Salary	£20,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Our client is an expanding telecoms company, with three retail branches in the UK, servicing their customers’ UK and international travel needs. With trade agreements with all the major UK networks and carriers across a full range of products and services, they are able to cater to their clients’ individual and business telecoms requirements.This is a permanent position based in Stoke Newington, paying £20,000 per annum.How you can expect to spend your day:

Administrative duties to support the Billing and Mobile Teams

Ensure a smooth onboarding process for new customers and connections

Responsible for communications via phone calls, email and post

Supporting and implementing the billing processes

Escalating queries and concerns when necessary

Ensuring all procedures are compliant

Completing various ad hoc projects and tasks as assigned

The ideal candidate’s personality and qualifications:

High attention to detail

Strong numeracy skills

Ability to work under pressure

Confident and professional communication with people at all levels

Good telephone manner

Flexible attitude and a good team player

Ability to multitask and prioritise work load

Strong organisational and planning skills

Ability to maintain confidentiality

Excellent IT skills, specifically Microsoft, Excel, Outlook and Word

Proficiency in English grammar as well as excellent written and verbal skills. Other languages will be of benefit to this role, but are not essential

*No cover letters, please submit your CV to be considered*

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