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Operations Coordinator

Right Now Recruitment
Job LocationStaines-upon-Thames
EducationNot Mentioned
Salary£23,000 - £28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Hybrid working Operations Coordinator opportunity! Would you be excited by the prospect of joining a Fast Growth, innovative, award winning organisation who have an outstanding reputation when it comes to looking after and consistently promoting their employeesDo you consider yourself to have attention to detail an outgoing personality, proactive nature and a strong desire to progress/developAre you a switched on graduate or someone already experienced in Customer Service/Success, Operations, Analytics, or AdministrationJob Title: Operations Coordinator Role Type: Hybrid working Location: Staines upon Thames Salary: 23k - 28k+ OTEHours: 35 hours a week - flexible Mon-Fri Benefits: EnhancedOperations Coordinator Key Responsibilities

  • Managing customer queries from start to resolution in a timely and professional manner
  • Supporting internal sales functions with lead development and tracking
  • Drawing up proposals, presentations, being involved in contract management for customers
  • Ongoing dairy management, coordinating internal appointments and arranging business travel
  • Stock/inventory management, working closely with marketing to manage budgets and promotional goods
  • Preparing meeting agendas, taking minutes when required and supporting in followups
  • Maintaining and updating the customer database (CRM system) generating performance reports and metrics
  • Providing training material/criteria and support for new employees
  • Order management, general administration, reporting and creating relevant documentation
  • Adhering to the high standards set and promoting company culture at all times
  • Involvement in Ad Hoc projects, when required.
Operations Coordinator Desirable Skills
  • Exceptional attention to detail, coordination and customer skills
  • Good systems knowledge, particularly Excel - an aptitude in picking up new systems would be helpful
  • Technical mindset, ability to interpret, learn and convey technical information
  • Previous experience in Customer Service/Customer Success, Operations, Analytics or Administration
  • Desire to work hard, improve and be proactive
  • Outgoing personality and positive attitude
  • Strong problem solver
  • Growth mindset
  • Ambitious nature
  • Ability to build relationships with clients and internal colleagues

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