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Sales Order Processor

Pico Technology
Job LocationSt. Neots
EducationNot Mentioned
Salary£20,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Sales Order ProcessorFlexibility, family, respect, trust and inspiring. These are not words that a marketing department have come up with to describe working at Pico Technology but real words from employees that work here.Pico Technology was founded in 1991 in the UK and has since grown to be the market leader for PC based USB Oscilloscopes, data loggers and automotive diagnostic equipment. Over time Pico Technology has grown and now has offices in Germany, Manchester, USA and China.We are looking for an experienced sales order processor to join our team at our newly refurbished head office in St Neots. You will be one of the first contacts a customer will have with Pico Technology so will be an outgoing person that is not afraid to speak to customers daily. Enthusiasm and a positive can do’ attitude is a pre-requisite.The main responsibilities of this role will be to:

  • Take incoming sales telephone calls, deal promptly with incoming orders, letters, email and fax messages from customers and generate replies.
  • Provide support and back up to the Despatch Manager as appropriate.
  • Enter customer orders/credits on the system and email relevant paperwork.
  • Ensure there is adequate phone cover between 9am and 5pm for customer enquiries.
  • Maintain the sales databases.
  • Handle customer complaints and objections.
  • Complete necessary paperwork/computer records for export purposes.
    • To complete these responsibilities, we are looking for the following skills:
  • Strong attention to detail
  • Excellent communication skills both written and verbally
  • Comfortable speaking with customers on the phone
  • Reliable and flexible
  • Experience in sales order processing
  • Outstanding administration skills
  • Happy to work as part of a team
    • You will also feel part of a multinational company with regular communication with other offices around the globe using our internal social media network where colleagues share photos, shout-outs and news stories from the company. You may find yourself discussing the recent basketball game with someone from the USA, discussing environmental changes the company can make as part of "Pico Planet" or having cookie baking contestsWhen not at your desk you may find yourself enjoying a lunch with your team paid for by Pico as every team receives a "fun fund", having a coffee with members of other departments as part of Costa roulette, participating in our annual pool competitions or simply enjoying some down time in our Pico Garden. All of this contributes to the family feel that is paramount to Pico Technology.If this sounds like the role you are looking for, then apply now for immediate consideration. Required skills
  • Calls
  • Data
  • Enquiries
  • Orders
  • Sales

    • Keyskills :
    Calls Data Enquiries Orders Sales

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