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Job Location | St. Neots |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Temporary, full-time |
Aspire Cambridge are recruiting for a Temporary Customer Service Administrator on behalf of our client in St Neots, Cambs.Role and Responsibilities:* Notification of expected Delivery dates to our customers, relating to their open orders.* Update Customer Portal* Provide proof of deliveries.* Monitor and rectify any Exceptions with our couriers.* Liaise with stores with regards to partial shipments.* Liaise with Purchasing and Suppliers where necessary to expedite urgent orders for customers when requested.* Run Lamp and Column allocation report weekly.* Run Back Order Report for end of day to ensure that all goods promised ship on time.* Answering Incoming telephone calls in a prompt, efficient and friendly manner.* Learn and assist other roles within the team to assist in providing seamless customer service to our end users: Sales Order Processing, Invoicing, Email enquiries, PDNS, Returns, sales@ enquiries, Purchasing etc* General Office AdministrationKey Requirements (Qualifications and Skills):Essential:Experience in Customer ServiceExperience in telephone dutiesOffice administrationExcellent communication skills, being able to communicate at all levelsExcellent standard in education including Maths and English with GCSE (or equivalent) at Grade C or aboveIntermediate IT skills on MS Office Suite.Proven ability to work flexibly and accurately and as part of a team.Desirable:Exchequer and CRM Dynamics experience, although full training will be provided.Start: Immediate Duration: This is an ongoing temporary position covering a maternity leave. Location: St Neots, CambsHours: 09.00 - 17.00 Monday - FridayHourly Rate: £9.20/hrIf you are interested in this position, feel you have the relevant experience and skills and would like to apply, please call our team on or apply online. Whilst wed love to get back to every applicant, it is not always possible, so if you havent heard from us within 3-5 days, please note that your application has not been successful on this occasion.Aspire Cambridge is acting as an Employment Business in regards to this Temporary Assignment.