Portfolio Property Manager Property Investment Co

Job Description

We are a privately owned property and investment company with a portfolio comprising both residential and commercial property. This well-established business is now recruiting an outstanding Portfolio Property Manager with solid experience and a track-record of working for a large private Landlord or property investment company.Role Info:Portfolio Manager - Property Investment CompanyCovering St Albans / North London | £25,000 - £35,000 (OTE £50,000 including bonuses)About You:You will have several years’ experience in Property Management, with some commercial property management a distinctive advantage. You will also have knowledge of HMO licensing and regulations. Our offices are based in St.Albans but the property portfolio is in North London.You will be reporting directly to the CEO and be responsible for managing a small property management team. The ideal candidate will have a positive, can-do attitude and an excellent sense of humour in order to fit in with the dedicated, friendly team.The role will involve having end-to-end responsibility and P&L accountability for managing a residential and commercial property portfolio of approximately 200 properties, with significant bonuses for achieving occupancy targets. The ideal candidate will have at least 3 years work experience gained working for a large Landlord.Experience and proven track record in a similar role are key.Key Responsibilities:+ Marketing- Implement marketing initiatives to achieve occupancy goals- Advertise and fill vacancies- Obtain referrals from existing tenants- Process applications and follow up with applicants- Promote and show properties to prospective tenants- Interview, qualify and place tenants- Maintain updated availability reports- Keep rental at optimum capacity+ Administrative- Negotiate, prepare and enforce leases- Complete all required paperwork for new tenants- Collect security deposits- Ensure the premises is ready for new occupants- Maintain all statutory required records- Enforce terms of rental agreements+ Financial- Establish appropriate rental rates by conducting market research- Prepare and distribute monthly statements- Ensure timely payments and collections- Minimise rental arrears- Coordinate default proceedings- Schedule expenditures- Check and pay invoices- Prepare annual budgets- Keep accurate and up-to-date financial records- Prepare weekly and monthly financial reports+ Tenant/ Resident Relations- Orient new tenants to the property, check in and check out- Investigate and resolve resident complaints- Enforce occupancy policies and procedures- Maintain timely communications with residents and tenants+ Maintenance- Monitor and complete maintenance and repairs cost-effectively and implement preventative maintenance- Ensure security and health requirements- Organise incoming and outgoing inspections and prepare inspection reports- Managing small property refurbishment projects+ Team ManagementManagement of small team comprising admin assistant, part-time view agent and full-time handy manRequired Education and Experience:+ Bachelor degree preferred+ Understanding of marketing and customer service principles+ Working knowledge of budgets and financial statements+ Working knowledge of contracts and agreements+ Working knowledge of building and grounds maintenance+ Computer proficiency including MS Office+ Knowledge of relevant local regulations, applicable to UKEssential Skills for role:+ Excellent organisation, prioritisation, and time management skills with strong attention to detail and simply having proven ability to get stuff done+ Good verbal and written communication skills+ First class customer service skills+ Skilled use of IT (Microsoft, Excel, Word and property management software)+ Agent OS property management software (or use of similar package)+ Sound knowledge and experience of the serving of Section 21 and S8 notices together with court and bailiff procedure+ Experience in managing staff and small teams, strong communication, influencing and relationship skills and comfortable working with colleagues at all levels+ Sound knowledge of relevant guidelines, regulations, procedures, and legislation within residential property management+ Experience and demonstrated ability in dispute resolution and creative problem-solving skills+ Multitasker+ Experience in managing minor capital works and refurbishments of properties+ Team player+ Full UK driving licence and access to a vehicle+ Tech savvy+ Holding the NFoPP qualification is an advantageExcellent opportunities for career progression within this rapidly growing firm.