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Parking Permits and Appeals Officer

i-Jobs
Job LocationSt. Albans
EducationNot Mentioned
Salary13.44 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

A 3 months+ opportunity for a Parking Permits and Appeals Officer has arisen with the Local authorities in St Albans.You will responsible for processing applications for parking and visitor permits, dealing with enquiries regarding parking permits, responding and processing parking challenges in line with the council policies and legislation.Ensuring parking challenges are answered efficiently achieving Customer reply targets.Ensuring all challenges are handled with the utmost level of customer service and professionalism.Telephone, written and on occasion face to face contact with the public and businesses to answer queries and give advice on permits and parking matters.Skills and Experience:

  • experience using Civica CE and a working knowledge of Parking Legislations, specifically TMA 2004 and experience processing and responding to PCNs and permits.
  • Dealing with enquires / complaints and recovery of outstanding debt.
  • Experience in processing transaction, e.g invoicing, refunding, raising POs.
  • Knowledge of Council policies and parking legislation.
Hours of work are 9am till 5pm, 37 hours week, Monday to Friday.To apply please send your CV or email for more information.Disclaimer: By applying for this role, you give consent for your information to be forwarded to our Client(s) and information of which may be retained within our databases therefore also agreeing to be represented by i-jobs with respect of the vacancy youreapplying.

Keyskills :
Administrator Assistant

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