Operations Assistant

Job Description

Being one of the world’s leading renal care providers, Diaverum offers a holistic approach, from preventive and early stage renal care to all renal replacement therapies. Diaverum currently operates 24 kidney treatment centres in the UK. We work in close cooperation with NHS Main Renal Units, and deliver dialysis and associated renal services from our network of facilities across the country. As the leading independent renal service provider in the UK, we are fully focused on patient care, and our objectives are closely aligned with our NHS partners. We focus solely on caring for the individual needs of our patients and take pride in being an equal opportunities employer to achieve this.We are a leading Private Healthcare Company and essential to this role is a drive to support our clinical teams in delivering high quality care.Position: Operations AssistantLocation: St Albans, Hertfordshire (Commutable from Hatfield, Hemel Hempstead, Watford, Harpenden & surrounding areas). This role will also involve travel to sites across UKJob type: Full Time, permanentSalary: £25,000 per annumAbout the role:An exciting opportunity is available to join a busy, patient focused Operations team as an Operations Assistant. Your role will provide key support within the UK Operations team so that we can ensure Diaverum remains the provider of choice for patients. The Operations team consists of the clinical teams in locations across the UK, 3 Area Managers, Operations Manager, Operations coordinator, Operations Analyst, Lean Operations assistant and Operations Director. Your key contact will be the Operations Manager and they will support you with training, advice and workload management.Responsibilities:- Be the first point of contact regarding day to day Operations queries, escalating where appropriate.- Assist in creating and updating suppliers on SCM system.- Manage the supplier feedback process, including the collation and storage of meeting minutes.- Undertake Purchase orders for National purchasing and FM only contracts.- Act as a point of contact for clinics with purchasing and delivery issues, escalating to the appropriate person.- Support the smooth implementation of new contracts by raising required purchase orders.- Maintain operations management information and general files.- Manage the operations email inbox- Assist operations team with ad-hoc projects and duties as required- Monthly Stock take at a number of the sites/ nationwide site visits when requiredAbout you:- Confident, professional and courteous telephone manner.- Degree educated- Sound problem solving, analysis and time management skills.- Ideally, you will have worked in an office environment before, but a passion for what we do and a willingness to learn are equally important.- Previous administration experience within a busy environment- Able to build effective relationships with line managers and employees in all levels of the business.- Excellent IT skills, particularly Microsoft Excel, Word, Outlook and Systems.- Ability to demonstrate a professional, confident and ‘can do’ attitude.- Excellent communication skills (verbal and written).- Healthcare industry experience is ideal, as is multi- site exposure- Supplier management or supplier relationship building is crucial for this role- ability to travel to sites when required is crucial for this roleYou may have experience of the following: Business Administrator, Business Support Officer, Business Support Assistant, Administrator, Office Administrator, Administration Assistant, Administration, Admin Assistant, Admin, Office Manager, etc.Ref: 97899