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Head of Retail

Quest Search and Selection Ltd
Job LocationSt. Albans
EducationNot Mentioned
Salary£75,000 - £85,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Quest Search & Selection are proud to represent one of UKs leading leisure and hospitality companies renowned for its entertainment venues, restaurants & holiday destinations.The Head of Retail role is responsible for the P&L of the retail division. Here you will be collaborating with stakeholders to source and range the best products and implement compelling pricing and promotional strategies across all retail formats, includingSupermarkets, Gift shops, Vending, and Bingo.Key Responsibilities of this Head of Retail role:

  • To support the Operations Director by developing retail growth strategies and action plans aligned to the wider company strategy.
  • Ensure sales, margin and profit performance is tracked against budget across Food and General Merchandise categories with a turnover of circa £60 million.
  • Develop and deliver a compelling retail proposition across a variety of categories and retail formats.
  • Work closely with store teams to ensure consistently high operational standards are maintained across the estate.
  • Manage SOPs across the retail function.
  • Lead the NPD, sourcing, intellectual property and critical path for their bespoke General Merchandise, Toys and Gifting range.
  • Working closely with their supplier base and oversee any negotiations or contract renewals.
  • Lead a team of Category Managers to track and measure commercial performance across all categories.
  • Lead category reviews to improve product range, sales, quality, pricing and promotional activity.
  • Provide a clear framework for food safety, working with the H&S Team to ensure compliance.
  • Support the People Team with park succession plans and talent identification.
Essential Skills required for this Head of Retail role -
  • You must be operating as a Head of, Lead or Senior Manager in a similar retail, hospitality, entertainment or leisure business.
  • You must have P&L management & accountability in a similar size or larger business.
  • Highly experienced within Buying, Sourcing or Category management.
  • Extensive product knowledge across various categories within Gifting and General Merchandise.
  • Knowledge or experience of new product development and sourcing
  • Have led managers as part of your team.
  • Experience with food would be desirable or have experience of working with a wholesale model.
  • Bricks-and-mortar retail experience
  • Extensive experience of commercial analysis, range creation and maintenance and stock management.
  • Understanding of economic and legislative factors influencing retail.
  • Confident and clear communicator with a collaborative approach (used to stakeholder relationships with SLT or Board level).
  • You must be able to drive and hold a UK driving License.
The benefits if this Head of Retail role-
  • 22 days holiday rising to 25 upon completion of two years service.
  • Discretionary bonus up to 20%
  • Car Allowance £8500 per annum.
  • Hybrid working (50% of time WFH)
  • Contributary pension
  • Pension Automatic Enrolment Scheme.
This is an exciting opportunity that does not comes round that often! Here you will be part of a company that has a reputation of excellence and continued commercial growth.If this role sounds like you, please send your cv details quoting the reference JO-2402-111283.We request that candidates send their CV as a Microsoft Word document where possible.Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

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