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Sales Order Processor

BRELLIS RECRUITMENT LIMITED
Job LocationSoutham
EducationNot Mentioned
Salary24,000 - 25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Sales Order Processor£24-£25k working 7:30am-4pm Mon-Thurs and a 12.30 finish Friday.We have a Fantastic opportunity for a person to join a global manufacturer business based in Southam in an Order Management Coordinator position.Your role will involve day-to-day co-ordination of sales accounts on an administration level as well as being responsible for all supply chain/procurement activities within a designated product group.Sales Order Processor - Role Definition

  • Handling of specific sales accounts on an admin level
  • To raise and progress orders through to despatch/completion
  • To liaise with other departments to ensure timely and correct despatch of orders
  • Proactively seek to influence customers as to their order content
  • Raising purchase orders and liaising with suppliers
  • Analysis and manipulation of data derived from the ERP system
  • Inventory management and stock control, resolving any discrepancies
  • Keep Order Management Manager appraised of potential problems/issues or changes in market trends on a regular basis
Sales Order Processor - Main Responsibilities
  • Handling of incoming sales calls, both from account holders and non-account holders
  • Manage sales accounts - quotations/orders/credits etc
  • Producing and maintaining of order schedules for larger accounts
  • Dealing with all aspects of collections and returns
  • Continually monitor the back order situation and actively seek to reduce back order quantities
  • To appraise customers of the delivery situation when delays are foreseen
  • By use of effective load planning ensure continuous reductions in transport costs
  • Running of designated MRPs to raise purchase orders for specific dates
  • Monitoring trends and changes in requirement of parts, forecasting and safety stocks
  • As part of a team structure, be prepared to cover and/or assist other team members as directed by the Order Management Manager.
  • Actively seek to identify areas/procedures within both the department and the supply chain as a whole, where improvements could be made and, in conjunction with the Order Management Manager, suggest new ideas for implementation.
  • Attend and support exhibitions and shows (usually two exhibitions a year in February and October)
Sales Order Processor - Job requirement/Experience/Skills
  • Good organisational skills
  • Proven customer care skills, specifically via the phone
  • Be computer literate. Must be competent in Word and Excel and be able to use email and the internet
  • Produce high quality documentation
  • Retrieve, input and produce information for standard reports both manually and electronically
  • Communicate effectively with people at all levels in a calm, confident and mature manner on the telephone and in person
  • Work efficiently and accurately
  • To be able to work under the pressure of a fast pace sales/service desk
  • Problem solve and implement solutions
  • Be able to focus on customer service and delivery excellence
  • Have worked with or have an understanding of SAP or will have worked with an ERP system previously (desirable)
  • Experience in purchasing and preferably procurement environment and/or experience in production planning (desirable)
Keywords :- Sales Order Processor, Order Management Coordinator, Internal Sales, Sales AdministrationINDG

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