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IT Support Engineer

CV Screen
Job LocationSouthall
EducationNot Mentioned
Salary25,000 - 30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

An experienced IT Support Engineer is required by a friendly and welcoming company based in West London. This company are seeking an enthusiastic individual with 1st/2nd line support experience, looking for an exciting role to progress their career.An annual salary of up to £30,000 is available depending on experience, along with great development opportunities, with the company willing to assist in achieving Microsoft Certifications for the right candidate.Responsibilities

  • Provide 1st line email, phone, and remote support to clients base in the UK, Europe, Asia, and the US
  • Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services.
  • Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution.
  • Troubleshoot, diagnose, and fix most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems.
  • Work directly with senior engineers, to resolve complex issues as well as assist in project roll outs.
  • Be willing to work flexible hours to provide support for clients in the UK, Europe, US, and Asia. (On-Call Rota)
Requirements
  • Microsoft Windows 7, 8, 8.1, 10
  • Microsoft Server 2008, 2012, 2012R2
  • Microsoft Office 365 Exchange & One Drive
  • Microsoft Active Directory, Group Policy, DHCP and DNS
  • Good understanding of Network Technology VLAN and IP routing protocols.
  • An understanding of Wireless network technologies
  • Understanding of SIP/IP Telephone Systems
  • Understanding of Enterprise anti-virus suites in particular Bitdefender
Who would this suitAn experienced 1st Line Support Technician, looking to progress into a 2nd Line Support role in an exciting company, who offer great development and progression opportunities, along with a friendly and welcoming work environment.SalaryUp to £30,000 depending on experienceLocationWest LondonCommutable fromUxbridge, Middlesex, Wembley, SouthallAlternate TitlesIT Support Technician | 1st Line Support | 2nd Line Support | IT Engineer | IT TechnicianBen Cole of CV Screen is managing recruitment for this position.CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. www.cvscreen.co.uk

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