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Trilingual Customer Service Coordinator - French + Italian

Language Recruitment Services Ltd
Job LocationSouth West London
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Trilingual Customer Service Coordinator - French + ItalianCompetitive base salary + bonus and Benefits(Generous holidays allowance, health insurance and morePermanent, Fulltime - early finish Friday afternoonsBased in Southwest London / Surrey / MiddlesexHybrid, 3 days in the officeJob Reference MS0133446Language Recruitment Services (LRS) is currently seeking a Trilingual Customer Service coordinator, after-sales executive, return administrator or B to B client service administrator to join an international company SW London.Fluency in English AND French as well as Italian (written and spoken) is required for this role.Responsibilities:

  • Manage customer queries and returns on assigned markets
  • Coordinate replacements, tech support and/or refunds as per internal processes
  • Providing solutions to business client as well as end-users in an effective and timely manner
  • Tracking queries via ticketing systems, logging calls, and updating CRM systems
  • Monitor level of service and client satisfaction
  • Work closely internal departments and actively participate in improving overall experience of clients
The profile we are looking for:
  • Fluent in English AND French as well as Italian
  • Previous office-based customer service or sales administration experience
  • Excellent communication skills
  • Organised with client centric mindset
  • Positive team player
  • Good numeracy and IT skills
If you are fluent in English, French and Italian with a customer service background and driven to deliver excellent sales/aftersales support to client, this role is ideal for you. We will also consider candidates with a background in helpdesk ortechnical support also. Send your CV now to have the opportunity to join a growing international team in a thriving industry.Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 36 Years’ Experience in multilingual recruitment.Applications can only be accepted from individuals who are eligible to work in the UK.We may not be able to reply to you due to the volume of applications received.In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.LRS is An Equal Opportunities Employer.

Keyskills :
Client Services CS Customer Service English French Italian Sales Aftersales Trilingual Customer Service Coordinator

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