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| Job Location | South West England |
| Education | Not Mentioned |
| Salary | 18,000 - 30,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Multiple 1st & 2nd Line Engineer roles - Up to £30k - Growing MSP - Career progression & Training Whats in it for youThis MSP provide tailored training and support to help you expand your skillset within a business which values employees effort and wellbeing alike. You will join a friendly, sociable team and bond over team socials and company events as this MSP have establisheda collaborative, creative culture. You will have the opportunity to progress internally, wether that be from 1st Line to 2nd Line or into other areas of the business. This MSP will give you acess to academic resources and courses, and will encourage you tolearn new technologies.1st Line ResponsibilitiesAs a First Line Service Desk analyst you will play a pivotal role in a team of driven, like minded IT professionals where you will be working closely with internal customers over the phone and via email, to provide general technical support and solutions.On a daily basis, you will work with Office 365, AD, Windows OS and troubleshoot general network issues. This role would be great for an IT graduate or apprentice looking to kickstart their career, or an experienced Service Desk Analyst. On ocassion, you willget to travel (all expenses paid for!) to assist clients across different locations and offices.2nd Line ResponsibilitiesAs a Second Line Service Desk Engineer you will act as an escalation point for 1st Line Service Desk Analysts and high profile clients within a fast paced setting where each day will be different. You will resolve the managed service clients issues acrossthe UK and work on more complex networking, Windows and Office 365 issues and solutions. You will get to work closely on various projects helping clients undergo their digital transformations as you get to grips with cloud based technologies and roling outmigration projects.Essential