Home Based - Membership Specialist

Job Description

Home Based - Membership Specialist Leading Logistics Membership OrganisationHome Based with one day a month at their Reading Office and up to 5 events during the yearBasic Salary £37,500 Pro Rata + £5,000 Potential Annual BonusPermanent, 4 days per week - Mon to ThursMy client is a leading logistics membership organisation covering the UK and is currently recruiting for a Home Based - Membership SpecialistThe Role of Home Based - Membership Specialist will be mixture of pro-active selling and commercial administration support for membership and events. The Home Based - Membership Specialist is a key commercial role focused on selling membership, event sponsorship, event tickets, and magazine advertising, playing a key role delivering the budgeted number of new members to the organisation.Key ResponsibilitiesProactively solicit and recruit new members against the budgeted and sector targets as agreed annually with the Membership Director and the Events Manager.Build and maintain a pipeline of leads to conversion, using Customer Relationship Management (CRM) tools to constantly track personal progress including actuals and forecasts against pipeline and sales targets and provide regular reports to the posts setout above.Proactively work with the Communications Manager in the development of email prospecting campaigns and act swiftly to take advantage of any new membership leads delivered.Propose new and innovative ways to enhance sales conversion through email, social and face to face presentations. Take advantage of technologies available to enhance the sales presentation and activity wherever possible.Collaborate across the organisation to ensure all potential membership prospects are identified and explored fully.Provide constant feedback on winning membership sales features and objections to purchase, to the Membership Director other teams.Record outcomes and actions from meetings and calls and maintain data on all sales leads and conversions on the CRM database in accordance with data practices, data protection policy and team procedures.Liaise with the Membership and Events Co-ordinator and the Membership Relationship Team as appropriate to ensure that all data entry is adequately completed for prospects, leads and sales and that new member records are correctly set up. Communication withprospects, leads and sales also to be recorded within CRM.Attend occasional external exhibitions, conferences and functions to promote membership as agreed with the Membership Director and as part of the overall team Sales Plan.Proactively maintain a high level of up-to-date knowledge and awareness of business issues, the business market, business sectors and services offered by the and its competitors through review of external data and regular liaison with teams and its communications.Develop the skills and experience to be able to vary the sales presentation according to the individual needs of the prospect organisation and promote Membership, Sponsorship and advertising opportunities where the opportunity arises.Identify potential sponsors of events and activities and pass these on to the Sponsorship Manager.Provide a professional handover of all sales to the Member Relationship Team to ensure a seamless transition for the newly acquired member.Resolve service delivery issues/complaints quickly and effectively in accordance with policy, recommending improvements and escalating where appropriate.Ensure processes and activities are fully compliant with protocols and legislation including data protection and marketing communications.Set high levels of professional performance and image in all written, verbal and face to face communication, observing the quality standards and customer values and contributing to their continuous improvement. Play a positive role in team/staff meetings and other internal communications Undertake any other duties as requested by the Director of Membership and EventsEssential2-5 years sales experience and proven sales track recordStrong negotiation and commercial skillsPerformance and target orientated.Sales funnel managementExcellent written and verbal communication and presentation skillsProven ability to meet and exceed sales or commercial targets.Excellent interpersonal skills - to network and build positive working relationships.Ability to adapt creatively to stakeholder and customer needs.Strong personal drive, also able to operate as part of a team.Excellent organisation time management and prioritisation abilitiesWilling to attend trade shows and events out of hoursDesirableWorked in a trade association, membership body or similar business organisationTo apply please send your CVDue to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment,religion or belief, marital status, or pregnancy and maternity.membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.