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Open Market Insurance Technician

Massenhove Recruitment
Job LocationSouth East England
EducationNot Mentioned
Salary£25,000 - £35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Responsibilities: To provide a quality service to clients covering all aspects of their insurance arrangements within the North American and International Markets reporting to the Open Market Senior Operations Technician and/or Open Market Director.Tasks:

  • Ensuring high professional standards and continual improvements in service delivery.
  • Ensuring that the Company’s systems, compliance and procedures are followed at all times, in accordance with the company’s compliance and procedure manuals.
  • Taking instructions relating to the provision of insurance cover from clients and Account Executives when appropriate.
  • Checking formal documents (including, but not limited to, BIDs, Certificates, Endorsements, MRCs, Policies etc.) for accuracy and compliance prior to receipt by clients.
  • The reviewing of broking files for accuracy, ensuring both compliance procedures and internal procedures are followed at all times.
  • Preparing MRCs, Certificates, Endorsements and Policies which fully reflect the intent of the Insurance.
  • Submitting Policy documentation to signing offices (both bureaux and non-bureaux) where required.
  • Producing debit/credit notes and processing premiums where required.
  • Handling Signing Office and client queries in respect of both Policy and issues where required.
  • Ensuring that diary checks (manual and electronic) are maintained.
  • Maintaining statistical information and reporting as required.
  • Managing own files as per Procedures Manual.
    • Knowledge Required
  • Understanding of London Market procedures.
  • Knowledge of general insurance and underlying legal principles.
  • Knowledge of the regulatory requirements of general insurance in operation at any time.
  • Ability to find innovative solutions to technical coverage issues.
  • Willingness to continue to develop knowledge of products and related issues through formal and informal learning, both internally and externally to the business.
    • Skills Required - Professional
  • Ability to complete tasks, including the checking of documentation and data with the highest standard of accuracy.
  • High attention to detail.
  • Ability to apply own judgement and experience when making decisions or giving advice to clients, including when to refer to an alternative appropriate expert.
  • Highly developed communication skills, both verbal and written, that are effective and meet business needs.
  • The ability to prioritise workload and manage time effectively.
  • The ability to work supportively and jointly with colleagues.
  • Ability to work under pressure and to deadlines when required.
  • Ability to work within the agreed working practices of the team as required by Open Market Senior Operations Technician and/or Open Market Director.
  • Ability to work without supervision.
  • Successful Completion of Cert CII or LLMIT preferred.
    • Skills Required - IT
  • High level of keyboard familiarity.
  • MS Word and MS Excel.
  • Knowledge of Insurance Databases.
  • Knowledge of A&S systems.
  • Knowledge of IBA systems.
  • Outlook and Internet familiarity.
    • Required skills
  • Insurance
  • Insurance Policies
  • Regulatory Requirements
  • London Market
  • Insurance Endorsements

    • Keyskills :
    Insurance Insurance Policies Regulaty Requirements London Market Insurance Endsements

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