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| Job Location | Solihull |
| Education | Not Mentioned |
| Salary | 20,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Our Service Control Analysts are the voice and reputation. Talking to a variety of our customers and partners during the day, they provide the most important service in our day-to-day operations.Positive, effective, and efficient management of our customers initial contact with us influences the overall stability of the organisation. From setting up new starters, to creating portal feeds, to making configuration changes to the customers softwarebuild, the Software Support Analyst is responsible for the fulfilment of a range of Service Requests for our customers.Where requests are not able to be fulfilled, the Service Control Analysts ensure that all required information is captured from the client and passed on to the relevant resolving team.Skills & Qualifications