Temporary Business Support Assistant

Job Location	Smethwick
Education	Not Mentioned
Salary	£25,468 per annum, inc benefits
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Temporary, full-time

Job Description

Temporary Business Support AssistantReed is hiring a temporary Business Support Assistant on behalf of our client in the Birmingham area. If you have great communication skills, enjoy delivering results and can make customer focused decisions, this job is perfect for you!As a Business Support Assistant, you will efficiently and effectively conduct a wide range of scheduled and non-scheduled administrative tasks. As part of this role, you’ll adhere to Business Management System and policies and procedures. Additionally, you’llsupport Business unit(s) in delivering contracts within quality, cost, and time constraints while providing excellent customer service to both internal and external customers.Key Accountabilities:

Provide accurate, efficient, and timely delivery for all processed tasks.
Perform data entry and recording/filing for contract-specific requirements.
Maintain electronic filing systems for Business Support records.
Handle incoming and outgoing mail, including date stamping, weighing, franking, and distribution.
Produce high-quality photocopies, scans, prints, and collated documents as directed.
Process weekly payroll following payroll procedures using the coins system within required timescales.
Manage stationery, office consumables, and first aid supplies.
Process petty cash requests via a nominated team member of Business Support.
Arrange meetings.
Manage employee details, address changes, holiday, and sickness records.
Raise materials, overhead, and stock orders, as well as sales invoices based on unit staff instructions.
Collate monthly van cost allocation and process through coins within set deadlines.
Escalate any challenges promptly to the Business Support Manager’s attention.
Attend weekly team meetings, rotating to volunteer taking minutes and circulation.
Participate in training related to the job role or new specific ways of processing tasks.

Key Competencies:

Communication and teamwork
Customer focus
Judgement and decision making
Delivery and results

Specialist Behaviours:

Consistently deliver accurate work in a timely manner.
Treat information confidentially, following Data Protection legislation and GDPR regulations.
Identify opportunities to improve own work and Business unit processes.
Be a team player.
Put yourself in customers’ shoes and respond to their needs.
Demonstrate initiative and a “can-do” attitude.

Experience Required:

Intellectual Ability: 4 GCSEs, grade C or above or equivalent, including English and Maths.
Technical Skills: Able to use MS Office applications
Management Skills: Planning and organising, providing a service and information, customer relationships.
Prior Experience: Administrative work, customer care, team working.
Personal Skills: Numerate and literate. Good interpersonal and communication skills (written, verbal, and on the telephone). Proactive and positive.

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