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Scheduler & Rota Planner

Job LocationSlough
EducationNot Mentioned
Salary£22,000 - £24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Job Title: Staff SchedulerResponsible to: Care Co-ordinatorsThe Staff Scheduler is responsible to co-ordinate and maintain scheduling of services with service users and staff and create staff rotas to meet service needs.Working Pattern: 40 Hours per week + overtime (Monday to Sunday operation) - Flexible with oncallSummary of Benefits: 28 days Annual Leave (including public holidays)Full expensed company mobile phone for business useCompany laptopMileage paid for business useCar business insurance paidSpecific Duties:The Staff Scheduler will be specifically responsible to:

  • Create and maintains staff schedules.
  • Provide staff cover for sick leave, annual leave and long term leave.
  • Schedule service user appointments and visits according to care plans and staff availability.
  • Enter scheduling data on the system and generates schedules.
  • Contact Care Workers and service users to advise of any changes.
  • Understand services to be provided and ensure that service is provided as outlined in service agreements
  • Ensure that any urgent service requests are actioned and ensure that service is delivered in line with care plans.
  • Maintain the staff and service user database, including service user admission, hospital admission and discharge.
  • Accurately maintain staff and service user records in order to generate statistics and reports.
  • Maintain call-in and retention report information and generate reports as required
  • Understand and adhere to company policy’s and procedures.
  • Keep the Manager updated regarding any conflict in schedules.
  • General office administration duties.
  • In addition to specific responsibilities, the role will also be responsible for ensuring:
  • the maintenance of confidentiality of all information unless otherwise permitted by management
  • full compliance with company’s vision, values, policies and procedures
  • compliance with legislation and GSCC Code of Conduct as reflected in company procedures
  • undergo training and professional development as directed by the company
  • work in a manner that promotes team work and a collegial environment
  • active and positive promotion of the company’s image and brand
  • other duties that may be assigned by management
  • Qualifications and experience: The following qualification, skills and experience are required for this role:
  • Related Degree or Diploma
  • NVQ Level 2+ or be willing to study towards this qualification
  • An understanding of care standards in domiciliary care
  • An understanding of health and safety
  • Computer literate, on MS Office, particularly Excel
  • Strong customer focus
  • Excellent written and verbal communication
  • Excellent administration skills
  • Ability to prioritise and manage time effectively
  • Required skills
  • Care Plans
  • Co Ordinator
  • Health Care
  • Social Care
  • Care Planning
  • Keyskills :
    Care Plans Co Ordinat Health Care Social Care Care Planning

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