Digital/Process Analyst

Job Description

We have an exciting opportunity for a Digital Developer/Process Analyst to join a well established company on a 3 month contract in Slough. Key Role Tasks:- Collaborate with digital service officers, communications officers, service managers, product owners and policy colleagues to support the vision and build of digital solutions and services.- Identify opportunities for service improvement and cost reduction, such as building more efficient interactions, using automation and integrations, reducing staff costs - To build and test prototypes for websites and digital services using the Jadu Continuum platform. This will require building in a test environment and supporting the business with UAT before getting sign-off to transfer to the live environment.- Build and test simple interfaces between systems, or work on more complex integrations as part of a wider team.- To review platform updates, assess how they impact upon developed and future services and communicate any required changes so the work can be planned and prioritised.- Highlight opportunities to establish benchmarks and to identify measures to track the impact of changes.- Actively test prototypes within the team and ensure that all interactions and user journeys across our websites and services are consistent.-To align priorities with delivery of digital transformation within the wider organisation.To enable staff, within areas of responsibility, to use the digital platforms more effectively themselves, where required.- To identify and outline ideas for commercial opportunities.- To help all digital services meet the latest standards required by law, such as accessibility information security, cyber security, GDPR, open data etc- Collaborate with others when necessary to review specifications and use them to design, code, test and document programs or scripts, using the right standards and tools.- Manage changes and releases in relation to the Jadu platform and other systems so that updates and changes do not impact platform performance or availability.- Regularly review the Jadu library for useful entries and contribute forms, workflows and transactions to it. -Identify opportunities to work with others to reduce future development costs.Identify opportunities to develop the Jadu platform further, such as chatbots, AI and other integrations.Skills, knowledge and experience- Can design, code, test and correct websites, as well as simple programs or scripts- Has a good understanding of front and back-end code:*knowledge of HTML5, CSS3 and Javascript*experience of front end platform development (JSON, PHP, Twig)*knowledge of RESTful APIs/web services-Understands experience analysis and how to develop software to meet user needs. Advocates putting users first and can manage competing priorities- Understands security controls, accessibility, version control, change control and release management in an agile project-based environment.- Understands information security and the types of security controls that can be used to mitigate security threats within solutions and services.- Experience of different types of testing and can create high-quality design documentation- Can help to fix faults following agreed procedures, such as changes and release management, and can carry out agreed maintenance tasks.- Able to communicate effectively across organisational, technical and political boundaries, understanding the context. Makes complex and technical information and language simple and accessible for everyone- Able to have an overall perspective on business issues, events, activities and an understanding of their wider implications and long-term impact.- Able to understand and work within the given constraints, such as technology, policy, financial etc and to challenge constraints that can be changed.- Experience of collaborating with senior stakeholders and capable of resolving disputes, taking into account all views and opinions.- Excellent written, verbal and presentations skills-Excellent interpersonal skills-Excellent IT skills-Good knowledge of customer service-Understands digital communications activities, such as websites, social media, newsletters etc-Good knowledge of local authoritiesSo if you are a digital developer/process analyst looking for your next exciting contract please apply today!"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information privacy.pdfGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy.