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| Job Location | Slough |
| Education | Not Mentioned |
| Salary | 23,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent,full-timeB |
Customer Service AdministratorJob SummaryA fantastic opportunity to join Stanley Black and Decker at a time of rapid expansion. The role of Customer Service Administrator will be based in recently refurbished offices working 8.455, Monday to Friday. The role will focus on responding appropriatelyto all digital communication from internal and external customers, to include web entry, email, and chat on a suite of products and to deal with any administration resulting form that contact.Company Information Stanley Black and Decker provides the tools and innovative solutions to get jobs done. Homes and cars are repaired with the tools provided and have been since 1843. Continuous investment and innovation keep the productsand the service provided first class. This is an excellent time to be joining.Customer Service Administrator - Job RoleDealing with incoming contactemails and live chat, with an aim to resolve any queries raised by end users, customers, and agents as soon as possible.Log all contact in the correct manner.Process incoming documents and administration.Provide support to the service agents in the UK by working with the Agent Support Team.Learn about the suite of productsFull training will be given.Build relationships with internal and external customers.Provide support to the phone team function if required.Required Skills and ExperienceYou will have at least 2 years experience in a similar Customer Service/Administrationrole.Excellent communications skillsStrong initiative and ability to self-manage.Flexible to handle varying workloads.Experience of handling volume workload.Excellent interpersonal skills.In return you will receive...Competitive salary5% annual bonusLife assuranceDental plan25 days holidayEye Care VouchersParking on siteThis role also provides an exciting opportunity for progression and development within the business.