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Job Location | Slough |
Education | Not Mentioned |
Salary | £30,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Temporary , full-time |
A Progressive, expanding organisation based in Slough is looking for a Complaints Specialist. Previous complaints handling & case management experience is essentialKey responsibilities * Respond to and resolve all complaints received in an appropriate manner, either written or verbal, on contracts within regulatory timescales * Update the Contract Management System and Complaints Database accordingly and in a timely manner *Own all customer issues through to resolution * Work effectively with colleagues in support functions around the business to maximise customer satisfaction Skills/experience