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Job LocationSlough
EducationNot Mentioned
Salary£30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

A Progressive, expanding organisation based in Slough is looking for a Complaints Specialist. Previous complaints handling & case management experience is essentialKey responsibilities * Respond to and resolve all complaints received in an appropriate manner, either written or verbal, on contracts within regulatory timescales * Update the Contract Management System and Complaints Database accordingly and in a timely manner *Own all customer issues through to resolution * Work effectively with colleagues in support functions around the business to maximise customer satisfaction Skills/experience

  • - Previous complaints handling experience / Case Management
  • - Be able to commute to Slough area - hybrid role
  • Dealt with Resolving complaints through a final response letter
  • Experience of Financial Ombudsman Service complaints
  • - Be available immediately for a long term temporary role -with a possibility of becoming permanent
if you havent heard within 5 working days unfortunately your application has not been successful on this occasion

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