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Cyber Incident Professional/SOC Analyst

Job LocationSkelmersdale
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Cyber Incident Professional/SOC AnalystOur client is a global communications and technologyorganisation with research and innovation in its bones. They have a brand new vacancy within their security operations centre (SOC)for a Cyber incident professional/SOC Analystto work within cyber operations and global services.The teamwill provide visibility and control of information risks for the client andwill support the 24x7x365 nature of the clientsoperations, providing a threat detection and response capability for digital services before, during and after cyber attacks.The Cyber Incidentanalystwill co-ordinate and manage Security Incidents raised by the CySOC Analysts, providing a centralised point of contact. They will effectively manage incidents end to end, undertaking post incident reviews and root cause analysis activities.Responsibilities

  • Responsible for escalated incidents from the CySOC
  • Check playbooks/processes have been followed
  • Continuous Improvements with the Incident Management/Response Processes
  • Play an active part in/ lead Post Incident Review activities
  • Act as an escalation point, providing leadership and expertise whilst driving the resolution of incidents
  • Procedure creation and continuous improvement
  • Escalate incidents to the shift lead where appropriate
  • Communicate incidents / escalations within agreed KPI measures
  • Conduct Post Incident Reviews (PIR’s) for critical incidents engaging key stakeholders to provide investigation into Root Cause Analysis and the prevention of reoccurrence activities
  • Build and maintain collaborative relationships with all key stakeholders at all levels
  • Liaise with theCyber SOC Analysts for Incident information.
  • Skills
  • Experience in a commercial environment, with a history in incident management.
  • Experience of stakeholder management and influencing skills dealing with complex issues.
  • A genuine enthusiasm and drive to work within Cyber Security
  • Motivated and ambitious to work on your own initiative without needing direction
  • Ability to manage multiple projects and tasks.
  • Strong attention to detail
  • Ability to multi-task, prioritise, and manage time effectively
  • Excellent interpersonal skills and professional demeanour
  • Excellent verbal and written communication skills
  • Experience
  • Relevant Security or Incident Management qualification
  • Please email your CV asap to apply for this role

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