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Job Location | Skelmersdale |
Education | Not Mentioned |
Salary | £44,000 - £50,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Contact Centre Sales ManagerAre you the ideal Contact Centre Sales Manager This established business is currently searching for the best Contact Centre Sales Manager to lead an ambitious and tenacious sales team (inbound, retention and BD), with outgoing personalities, who thrive on the buzz of Sales through service. You may already be a sales manager inbound or outbound, Team Manager or maybe in an alternative sales role - B2B, business development, new business, account management, B2C, inbound, outbound - whatever sales background you come from... if youre career-driven,sales focused, hungry and ready for a new challenge in sales leadership, we would like to hear from you. Contact Centre Sales Managers are to be commercially aware and experienced sales negotiators themselves that are able to plan and co-ordinate their teams day effectively.Whats the Contact Centre Sales Manager role all about You will be a dynamic individual with a confident personality who is proactive, motivated and driven to succeed in a highly competitive environment. A relationship builder who can think quickly, react to market trends to maximize each and every sale. You must be able to lead a sales force with skills to build relationships and sell technical products, packages and service levels to customers and prospects. You will be working directly into the MD who is looking to build on the success of their reputation and the quality of their people. Utilise the IT system to find relevant customer sales leads.Selling additional products to customers. The Contact Centre Sales Manager is Target driven, numerate, analytical and has a good understanding on IT process which would include, Outlook both for email along with scheduling & planning, Competent Excel skills, CRM system aware, and word. Must look to raise company profile and to maintain and grow the customer base and reduce business churn and ensure Customers and prospects are aware of our service and capabilities. Developing and managing real relationships with the key players of the potential customer base.Reviewing and analysing contract performance with customers, recommending & initiating improvement plans where appropriate and SLAs where required.Explore & developing new opportunities with the current and potential customer base Generation of prospects and portfolio reports to reduce churn and enhance return, with competent use of a pipeline and crm system.Analysing and reviewing variance reports to ensure optimal performance in customer retention.Whats in it for the ideal Contact Centre Sales Manager Benefits up to £50,000 Basic + Car Allowance + Bonus + End of year Mon-Friday 9-5.30pmFantastic career opportunities
Keyskills :
salesbusiness developmentsales managercontact centre