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Senior Technical Support Scientist

The BBI Group
Job LocationSittingbourne
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

The CompanyBBI Solutions has served the global diagnostics industry for over 50 years, as a leading developer and manufacturer of raw materials and finished test platforms for the in-vitro diagnostics market. Product ranges include antigens, antibodies, enzymes, serums and plasma’s as well as renowned labels for lateral flow and ELISA assays.Our mission is to deliver exceptional products and technologies that people rely on to enjoy a better quality of life. Through innovation, partnership, effective delivery and the collaboration of our people, we constantly strive to help set industry standards, engender trust and build our reputation for excellence.We currently have an exciting opportunity for a Senior Technical Support Scientist to join us on a permanent basis at our Sittingbourne site.BenefitsThe salary offered for this role is competitive and makes up part of BBI’s attractive benefits package, which includes:

  • 5% Contributory Pension Scheme
  • Life Assurance (4x Annual Salary)
  • Private Health Care Scheme (Including Access to Digital GP, Physiotherapy, Stress Helpline)
  • Global Employee Wellbeing Programme
  • Generous Annual Leave Package
  • Cycle to Work Scheme
  • Refer A Friend Scheme
    • The RoleAs a Senior Technical Support Scientist, you will be responsible for providing technical support for Antigens production area and support continuous improvement initiativesKey responsibilities will include but not be limited to;
  • Responsible for providing technical support to the Production team for troubleshooting & problem solving of technical process issues and maintaining the Rapid Response System.
  • Responsible for providing technical support to BBI’s operational departments
  • Assist in product transfer from NPD and optimisation of current product within the antigen portfolio.
  • Assist in the manufacture of operational custom pipeline.
  • Responsible for completion of appropriately assigned Continuous Improvement initiatives, including updating of controlling systems (CIPs) and communication to stakeholder, and clearly track the benefits.
  • Performs duties in accordance with the department standard work to ensure performance of the operating systems.
  • Responsible for completion of appropriately assigned Continuous Improvement initiatives, including updating of controlling systems (CIPs).
  • Responsible for the implementation of the Working Ways’ and any Service Level Agreements for all Technical Support activities to stakeholders, value stream leaders and appropriate Leadership Teams including generation of reports, metrics and KPI’s where required.
  • Responsible for relevant Technical Support goals, KPI’s, metrics, and objectives in alignment with BBI goals and personal objectives.
    • RequirementsThis role would be best suited to a person with a degree in a Biology or Chemistry discipline or similar. Knowledge or previous laboratory experience of colloid, conjugate, lateral flow production or enzyme extraction/purification/manufacture would be highly advantageous. Candidates applying from a similar industry background including healthcare, pharmaceutical or biotechnology are preferred.If you are an internal employee applying for this vacancy you and your manager are required to complete an internal transfer form. This needs to be completed in full and attached to your application along with your CV and cover letter.

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