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PART TIME CUSTOMER SERVICE COORDINATOR

Adecco
Job LocationSittingbourne
EducationNot Mentioned
Salary£10.50 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract, part-time

Job Description

Our client is a global business based in Sittingbourne; they are looking to fill the role of a Part time - Customer Service Call Coordinator. This role requires you to work within a small team of coordinators; you will be working in a professional yet friendly team in a bright, modern office environment. The client has an on site free gym, subsidised canteen, free parking and various other facilities and benefits.This is an on-going assignment that offers training and development for candidates who are looking to grow their customer service skills in a corporate organisation.

  • Working partime - 25 hours per week.
  • Days of the week - Mon - Fri
  • Hours - 09:00 - 14:00
  • Working 1 Sat per month 09:00 -13:00
    • YOUR MAIN RESPONSIBILITIES WILL BE:
  • On going patient liaison making between 60 - 70 calls daily
  • Updating records, both paper and systems as required
  • Answer incoming telephone calls and taking appropriate action
  • Placing orders for products on the system accurately
  • Agreeing delivery dates with customers
  • Assisting with queries on orders and deliveries
  • Participation in Saturday morning rota (1 in 4 weekends)
  • Provide a high level of customer service in every contact
  • Working shift patterns 09:00 - 14:00
  • Working 25hours weekly
    • BACKGROUND:The ideal candidate will be expected to :
  • Have experience in face-to-face and/or telephone customer service role
  • Possess excellent customer service skills
  • Good knowledge of administration processes
  • Excellent telephone manner
  • Competent use of computers
  • You must have the ability to work accurately and have a keen attention to detail
  • Have highly developed interpersonal and organisational skills
  • Speed and accuracy will be required for this role This is a great opportunity to become part of a great team and company. If you can deliver and demonstrate a positive "can do" attitude; Please apply NOW!
    • Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser Required skills
  • Customer Service Advisor

    • Keyskills :
    Customer Service Advis

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