Provisioning and Order Management Coordinator

Job Location	Sidcup
Education	Not Mentioned
Salary	£21,500 - £24,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Our client is a communications company based in Sidcup, Kent. They are currently recruiting for a Provisioning and Order Management Coordinator to join their hardworking and dedicated team in Sidcup, East Sussex.The ideal candidate will have demonstrable experience within a customer service role, be IT literate with experience and knowledge of Microsoft Office including Word, Excel and Outlook, possess a confident and articulate telephone manner and be able to keepcalm under pressure.As a Provisioning and Order Management Coordinator, you will be dealing with support queries via email and telephone, managing telephone line and broadband faults as well a router configuration and hosted IP provisioning and order management.Full Training for this role will be provided. The ideal candidate will hold the following skills and experiences:

Demonstrable experience within a customer service role
Be IT literate with experience of using Microsoft Office including Word, Excel and Outlook
Possess a confident and articulate telephone manner
Have a willingness to undertake training and to develop new skills
Be able to keep calm under pressure
Be a strong team player

Your duties as a Provisioning and Order Management Coordinator will include:

Telephone line, broadband provisioning and order management
Mobile provisioning and fault management
Hosted IP provisioning and order management
Leaded line provisioning and order management
Router configuration
Covering the support desk during adsences
Adhoc duties

Salary: £24,000 per annumHours: Monday - Friday, 9am - 5.30pmFull Time, PermanentLocation: Sidcup, KentStart Date: ASAP

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