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Sales Consultant

Metropolitan Thames Valley
Job LocationShirley, Solihull
EducationNot Mentioned
Salary30,000 - 40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , part-time

Job Description

About UsMetropolitan Thames Valley Housing is one of the UK`s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers acrossLondon, the East Midlands, Southern and the East of England.This roleWe are looking for an experienced new homes sales professional to join our successful team. Someone who is dynamic, driven and passionate about delivering an exceptional customer experience, ideally you will have good, shared ownership experience.This role will be predominantly based on a new site in Solihull, Birmingham but may be required to work across our East Midlands region. You will be a front-line representative for SO Resi, the shared ownership brand for Metropolitan Thames Valley, requiredto work routinely at weekends to achieve our reservation targets.The key requirements for this role which will be on an initial 6 month Contract are;

  • To be the point of contact for all clients and support that customer
  • To liaise with customers as required, building strong relationships resulting in great feedback
  • Demonstrate sound product knowledge during the reservation and sales process
  • Handle customer queries both by email, telephone or in person
  • Able to complete the administrative duties that come with the sales process using business systems
  • Manage and check all documents required to ensure sales compliance
  • Support our internal progression teams to help deliver sales to exchange and completion
  • Attend home demonstrations on completion day
Skills and experience required
  • The ability to communicate effectively and build relationships with a wide range of customers and stakeholders.
  • Results orientated with an ambition to deliver customer aspirations
  • Self-motivated with a positive and problem-solving attitude
  • Ability to work under their own initiative and at weekends as standard
  • Willing to be a team player
  • Demonstrable experience in a sales and customers service environment
  • Knowledge of intermediate and private sales products
  • An understanding of the legal process of shared ownership and outright property sales
  • IT and numeric literacy
  • Educated to GCSE Standard
  • Construction Skills Certificationsite visitor level (desirable)
  • Holds a full clean driving licence and has the use of a vehicle for work purposes.
What youll get in returnYoull be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:
  • 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave
  • Healthcare cashplan
  • Matched contribution pension scheme (up to 9%)
  • Enhanced maternity, paternity and adoption leave
  • Salary sacrifice schemes and season ticket loans
  • Life assurance scheme
  • Paid volunteer days
  • Plus lots of voluntary benefits including cash back and discounts from high street names
Our promiseAll employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realisetheir aspirations.About UsOur organisation was built on a simple missionto give people a safe, secure, and affordable home. That is as true today as it was in the 1950s, when our founder Molly Huggins established an organisation to provide homes for Windrush migrants in London.Our core purpose is that everyone should have a home and the chance to live well To fulfil this vision, we work with partners to make our neighbourhoodsnew and old - sustainable and vibrant places, where our customers want to live. We put people at theheart of everything we do and to guide us in every decision we make. Through managing more than 57,000 households we work at a scale that means our actions to achieve this have real impact.We firmly believe that by serving people better every day, we will support a healthier, better cared for, and more prosperous society in the future. Like our founders before us, we will leave a lasting legacy for future generations. Our colleagues are crucialto our success in achieving this. Therefore, we are committed to investing in colleagues and creating the opportunity for them to develop. Our working environment has been designed to be one that brings out the very best in people.What youll get in returnWe also offer a wide range of benefits. Please take a look at our benefits document attached.Our promiseAll employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

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