Team Leader

Job Description

Clipper Logistics is one of the leading retail fulfilment businesses in the UK, with ability and agility at our core, our cutting edge operations allows us to provide world class customer service to customers such as John Lewis, River Island, Marks & Spencerand Joules. Clipper is now part of GXO, the worlds largest pure-play contract logistics provider.The purpose of the role is to oversee the routine operational tasks allocated by the Shift Management Team through strict adherence to safe systems of work, standard operational procedures and processes within the designated operational area which they haveresponsibility for. Providing focus on health & safety, productivity, accuracy and quality by helping to lead the operational shift team by encouraging a team Clipper work ethic to achieve daily targets for each shift.Operational Team Leaders are expected to lead operational teams to deliver operational objectives in all areas of the warehouse. They will however have a primary designated area of responsibility from a combination of any of the following warehouse disciplines.

• Goods Receiving - Ensuring all processes related to offloading and checking of all inbound goods for quality and damages which may have occurred in transit and completion of designated documentation and where technology exists to do so the entry of datainto warehouse management system terminals for accountability.

• Put away - Ensuring that following on from the checking of goods, stock is to be located correctly within the racking or storage locations allocated, updating any warehouse systems - i.e. scanned away if applicable. Reporting and escalating any discrepancythat may be found or reported to the relevant person.

• Order Picking - ensure goods are selected from the designated locations as per the picking list in the correct quantities, in good condition and collated for the right customer, removing any waste or non required outer packaging as you go.

• Packing - Collating bulk and single quantity picks ensuring that right stock in the right quantity is collated, packaged and protected appropriately and prepared for loading to reduce risk of damage in transport, and unloading at final point of delivery.
• Dispatch & Loading - All goods are to be checked against the correct dispatch documentation, that loads are marshalled or loaded in the correct order, making sure stock is secured to reduce risk of the load being damaged in transit. Completing any dataentry requirements into terminals to record outbound movement of stock and paperwork required by drivers for security clearance.
• Operation of MHE & Manual Handling - all members of staff are responsible for ensuring that they and their individual team members operate equipment (only after documented training) in safe manner in line with the operational procedures and conduct manualhandling activities within the recommended guidelines and do not place either themselves or others at risk.

• Clean as we go Policy - Every member of staff is responsible for adapting a clean as they go policy to ensure housekeeping standards are maintained, in order to reduce risks from slips trips and falls and develop a sense of pride in their operation

• To ensure that they and individuals within their team comply with working practices that result in delivering a clean and safe workplace.

Required skills, knowledge and experience:o Problem Structuringo Manages Challengeo People Managemento Customer Awarenesso Financial Awarenesso Working as part of a teamo Managing Own Activity